Why aren't all the TLDs you applied for available?
We applied for over 70 TLDs, and many of them are in "contention," which means that someone else applied for them too. We are only making available for Priority Reservation those names for which we are the only applicant, meaning that we have already signed a contract for it, or expect to do so soon.
How is this different than the "expressions of interest" programs run by some registrars?
Because the registry holds the authoritative list of names, we are able to compile a definitive list of reservations. Registrars who are not participating in the OPEN database can only guarantee that they will make their best efforts AFTER our Priority Reservations have been allocated.
Is this reservation system allowed under ICANN rules?
ICANN prohibits the assignment of names to anyone before the Sunrise Period, where trademark holders can claim their names. Therefore any Priority Reservation is of secondary priority to the Sunrise. In other words, if you complete a priority reservation for a name, and a trademark holder registers that same name in the Sunrise Period, you will NOT get the name. In that case, we will fully refund your reservation fee.
What if a brand or trademark holder applies for my name during the Sunrise Period?
In that case, the name will be allocated to the trademark holder. Your reservation fee will be fully refunded. (See "<a href="%termsUrl%">Terms</a>" for all terms.)
Can I use my name right away?
You can use your name (for a web site, email, etc.) only after the TLD goes "live" according to the ICANN schedule. When that happens depends on the TLD. Please refer to other more detailed answers in this FAQ.
What is the registry schedule for going live?
The exact dates depend on ICANN, but the sequence of go-live is as follows: (1) Priority Reservations; (2) Sunrise Period; (3) Allocation of Priority Reservations; (4) Landrush Period; (5) General Availability
What are all these phases? What do they mean?
We are now taking priority reservations, which are subject to the rules described in this FAQ. Then we will do the Sunrise Period, which is a period required by ICANN in which companies which own trademarks have the right to get names in front of anyone else (your reservation is subject to this). After the Sunrise Period, we will register domain names for all Priority Reservations that are not claimed during the Sunrise Period and which are not otherwise unavailable. Following the allocation of Priority Reservations, we will have a Landrush Period, in which remaining names can be registered, and any duplicate applications settled by an auction. Finally, we will enter the General Availability, or "steady-state" phase, in which names are sold on a first-come, first-served basis.
Can I get a refund if I change my mind?
If you don't get your name because it is registered by a trademark holder or governmental entity, or blocked for any reason, your reservation fee will be fully refunded. Otherwise, in fairness to other people who might have wanted the name, the reservation fee is not refundable.
Why might I not get the name I reserved?
There are several reasons you might not get your name. If any of these happens, your entire reservation fee will be fully refunded. The reasons are as follows: (1) If a trademark holder registers the name during the Surnise Period; (2) If the name is blocked because of an ICANN policy; (3) If we block a name because of security concerns or because our governmental partner determines that the name should not be allocated; (4) if the name is registered by a governmental entity. Except for the case of registration by a trademark holder, the registry will normally (but not necessarily) block the name from being reserved in the first place.
What are all these "premium names"? Can I reserve these?
Premium names are valuable names that cost more than regular names, and yes you can reserve them.
What if I made a priority reservation?
If you have additional questions, please <a href="%contactUrl%">contact form</a>.