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Registry Policies Agreement

.com/net Domains:

The registration of .com and .net domains globally follows the prescribed set of terms and conditions specified by the Internet Corporation for Assigned Names and Numbers (ICANN) and VeriSign Inc. being the authoritative registry. The following terms and conditions will apply in the case of a ".com" or ".net" registration:

  1. Domain Name Disputes. You acknowledge having read and understood and agree to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy, available at:www.icann.org/dndr/udrp/policy.htm which is hereby incorporated and made an integral part of this Agreement.

  2. For the adjudication of disputes concerning or arising from use of the domain name, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile, and (2) where Minds + Machines Registrar Limited is based, presently Dublin, Ireland.

  3. A change of registrars for the domain is not possible during the first 60 days after initial registration of the domain with the registrar. In individual cases this may lead to restrictions for the change between different hosting providers.

  4. According to the technical standards and procedures of the Internet the domain holder has to give public access to data set out in section 5, including personal data. This data is stored within the contractual commitments and transferred to other persons inside and outside Ireland involved in the registration process, including specifically (but not limited to) the US-based and ICANN-accredited escrow agent Iron Mountain, and published in the ordinary way, including public access to so-called Whois databases, to make the identification of the holder of the domain possible.

  5. Domain holder guarantees that the contact data given by him are accurate and complete. He shall immediately inform us on any updates and respond within fifteen calendar days to inquiries, on request guaranteeing up-to-date accuracy and completeness. Contact data include:

    1. full name and postal address of the domain holder, if domain holder is an organization, association or corporation: name of authorized person for contact purposes;

    2. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the technical contact for the domain;

    3. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the administrative contact for the domain;

    4. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the billing contact for the domain;

    5. if domain holder provides own nameservers: Additionally IP addresses of the primary and secondary nameserver for the domain including corresponding name of those nameservers.

    Domain holder acknowledges and accepts that this data can be published and made available to anybody in public data storage units, together with his domain, date of registration and expiration.

  6. Domain holder warrants that notification equivalent to that described in Section 5 above has been given to any third-party individuals whose personal data are supplied to registrar by the domain holder, and that the domain holder has obtained the consent equivalent to that referred to in the last paragraph of Section 5, of any such third-party individuals.

  7. Domain holder and any other data subject can review all data according to section 5 in the Whois Database of the registrar. Corrections can be sent to customer support any time.

.org Domains:

The registration of .org domains globally follows the prescribed set of terms and conditions specified by the Internet Corporation for Assigned Names and Numbers (ICANN) and Public Interest Registry being the authoritative registry. The following terms and conditions will apply in the case of a .org registration:

  1. You acknowledge having read and understood and agree to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy, available at:www.icann.org/dndr/udrp/policy.htm which is hereby incorporated and made an integral part of this Agreement.

  2. For the adjudication of disputes concerning or arising from use of the domain name, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile, and (2) where Minds + Machines Registrar Limited is based, presently Dublin, Ireland.

  3. A change of registrars for the domain is not possible during the first 60 days after initial registration of the domain with the registrar. In individual cases this may lead to restrictions for the change between different hosting providers.

  4. According to the technical standards and procedures of the Internet the domain holder has to give public access to data set out in section 5, including personal data. This data is stored within the contractual commitments and transferred to other persons inside and outside Ireland involved in the registration process, including specifically (but not limited to) the US-based and ICANN-accredited escrow agent Iron Mountain, and published in the ordinary way, including public access to so-called Whois databases, to make the identification of the holder of the domain possible.

  5. Domain holder guarantees that the contact data given by him are accurate and complete. He shall immediately inform us on any updates and respond within fifteen calendar days to inquiries, on request guaranteeing up-to-date accuracy and completeness. Contact data include:

    1. full name and postal address of the domain holder, if domain holder is an organization, association or corporation: name of authorized person for contact purposes;

    2. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the technical contact for the domain;

    3. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the administrative contact for the domain;

    4. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the billing contact for the domain;

    5. if domain holder provides own nameservers: Additionally IP addresses of the primary and secondary nameserver for the domain including corresponding name of those nameservers.

    Domain holder acknowledges and accepts that this data can be published and made available to anybody in public data storage units, together with his domain, date of registration and expiration.

  6. Domain holder warrants that notification equivalent to that described in Section 5 above has been given to any third-party individuals whose personal data are supplied to registrar by the domain holder, and that the domain holder has obtained the consent equivalent to that referred to in the last paragraph of Section 5, of any such third-party individuals.

  7. Domain holder and any other data subject can review all data according to section 5 in the Whois Database of the registrar. Corrections can be sent to customer support any time.

.info Domains:

In the case of a ".info" registration, the following terms and conditions will apply:

  1. Registrant's Personal Data. You consent to the use, copying, distribution, publication, modification, and other processing of Registrant's personal data by Afilias, the .INFO registry, and its designees and agents, in a manner consistent with the purposes specified pursuant to its contract.

  2. You acknowledge having read and understood and agree to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy, available at:www.icann.org/dndr/udrp/policy.htm which is hereby incorporated and made an integral part of this Agreement.

  3. For the adjudication of disputes concerning or arising from use of the domain name, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile, and (2) where Minds + Machines Registrar Limited is based, presently Dublin, Ireland.

  4. Reservation of Rights. Minds + Machines Registrar Limited and Afilias expressly reserve the right to deny, cancel, transfer, or modify any registration that either Minds + Machines or Afilias deems necessary, at its discretion, to protect the integrity and stability of the registry, to comply with any applicable law, any government rule or requirement, any request of law enforcement, any dispute resolution process, or to avoid any liability, civil or criminal, on the part of the registrar and/or Afilias, as well as their affiliates, subsidiaries, executives, directors, officers, managers, employees, consultants, and agents. The registrar and Afilias also reserve the right to suspend a domain name or its registration data during resolution of a dispute.

  5. A change of registrars for the domain is not possible during the first 60 days after initial registration of the domain with the registrar. In individual cases this may lead to restrictions for the change between different hosting providers.

  6. According to the technical standards and procedures of the Internet the domain holder has to give public access to data set out in section 7, including personal data. This data is stored within the contractual commitments and transferred to other persons inside and outside Ireland involved in the registration process, including specifically (but not limited to) the US-based and ICANN-accredited escrow agent Iron Mountain, and published in the ordinary way, including public access to so-called Whois databases, to make the identification of the holder of the domain possible.

  7. Domain holder guarantees that the contact data given by him are accurate and complete. He shall immediately inform us on any updates and respond within fifteen calendar days to inquiries, on request guaranteeing up-to-date accuracy and completeness. Contact data include:

    1. full name and postal address of the domain holder, if domain holder is an organization, association or corporation: name of authorized person for contact purposes;

    2. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the technical contact for the domain;

    3. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the administrative contact for the domain;

    4. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the billing contact for the domain;

    5. if domain holder provides own nameservers: Additionally IP addresses of the primary and secondary nameserver for the domain including corresponding name of those nameservers.

    6. Domain holder acknowledges and accepts that this data can be published and made available to anybody in public data storage units, together with his domain, date of registration and expiration.

  8. Domain holder warrants that notification equivalent to that described in Section 7 above has been given to any third-party individuals whose personal data are supplied to registrar by the domain holder, and that the domain holder has obtained the consent equivalent to that referred to in the last paragraph of Section 7, of any such third-party individuals.

  9. Domain holder and any other data subject can review all data according to section 7 in the Whois Database of Afilias. Corrections can be sent to customer support any time.

.biz Domains:

The registration of .biz domains globally follows the prescribed set of terms and conditions specified by the Internet Corporation for Assigned Names and Numbers (ICANN) and Neustar, Inc. being the authoritative registry. The following terms and conditions will apply in the case of a .biz registration:

  1. Domains with the TLD (top level domain) .biz are reserved for business or commercial use. They shall not be registered or used exclusively for personal use or solely for the purpose of selling, trading or leasing the domain name for compensation or the unsolicited offering to sell, trade or lease the domain name for compensation.

    Therefore then domain name needs to be reasonably related to the registrants business or intended commercial purpose at the time of application.

    It is the registrant’s personal responsibility to comply with these restrictions. None of the other companies or persons involved in the registration process will verify this in any way.

  2. The domain holder guarantees that neither the registration of the domain name nor the manner in which it is used infringes the legal rights of any third party or any applicable laws and regulations.

    The domain holder shall indemnify and hold harmless his provider, Minds + Machines Registrar Limited, the Internet Corporation for Assigned Names and Numbers (ICANN), NeuLevel Inc. and its subcontractors, and the members, shareholders, directors, officers, employees, affiliates and agents of each of them and all other persons involved in the registration process from and against any and all claims, damages, liabilities, costs, and expenses arising out of or related to the domain holder's domain name registration or the use of the domain by the domain holder or by third parties with his consent. This indemnification obligation shall survive the termination or expiration of the registration agreement.

  3. All .biz domains under these conditions are registered by Minds + Machines Registrar Limited as accredited registrar. Should a domain be registered incorrectly by Minds + Machines Registrar Limited or any other person involved in the registration process, e.g. not according to the order, domain holder hereby irrevocably consents to all necessary measures being taken for the correction of such mistake. Such measures may be suspension, cancelation, transfer or any other appropriate and equal action.

  4. A change of registrars for the domain is not possible during the first 60 days after initial registration of the domain with the registrar. In inp1idual cases this may lead to restrictions for the change between different hosting providers.

  5. You acknowledge having read and understood and agree to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy, available at:www.icann.org/dndr/udrp/policy.htm which is hereby incorporated and made an integral part of this Agreement.

  6. According to the technical standards and procedures of the Internet the domain holder has to give public access to data set out in section 7, including personal data. This data is stored within the contractual commitments and transferred to other persons inside and outside Ireland involved in the registration process, including specifically (but not limited to) the US-based and ICANN-accredited escrow agent Iron Mountain, and published in the ordinary way, including public access to so-called Whois databases, to make the identification of the holder of the domain possible.

  7. Domain holder guarantees that the contact data given by him are accurate and complete. He shall immediately inform us on any updates and respond within fifteen calendar days to inquiries, on request guaranteeing up-to-date accuracy and completeness. Contact data include:

    1. full name and postal address of the domain holder, if domain holder is an organization, association or corporation: name of authorized person for contact purposes;

    2. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the technical contact for the domain;

    3. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the administrative contact for the domain;

    4. full name, postal address, e-mail address, voice telephone number and (where available) fax number of the billing contact for the domain;

    5. if domain holder provides own nameservers: Additionally IP addresses of the primary and secondary nameserver for the domain including corresponding name of those nameservers.

    6. Domain holder acknowledges and accepts that this data can be published and made available to anybody in public data storage units, together with his domain, date of registration and expiration.

  8. Domain holder warrants that notification equivalent to that described in Section 7 above has been given to any third-party individuals whose personal data are supplied to registrar by the domain holder, and that the domain holder has obtained the consent equivalent to that referred to in the last paragraph of Section 7, of any such third-party individuals.

  9. Domain holder and any other data subject can review all data according to section 7 in the Whois Database of NeuLevel. Corrections can be sent to customer support any time.

.co.uk Domains

In the case of a .co.uk registration, the following terms and conditions will apply:

  1. "Nominet" means the entity granted the exclusive right to administer the registry for .uk domain name registrations.

  2. Domain Name Dispute Policy. If you reserved or registered a domain name through us, or transferred a domain name to us from another registrar, you agree to be bound by the Dispute Policy which is incorporated herein and made a part of this Agreement by reference. The current version of the Dispute Policy may be found at: www.nominet.org.uk/disputes/.

  3. Nominet Policy. You agree that your registration of the domain name shall be subject to suspension, cancellation, or transfer pursuant to any Nominet-adopted policy, term or condition, or pursuant to any registrar or registry procedure not inconsistent with an Nominet-adopted policy, (1) to correct mistakes by a registrar or the registry in registering the name, or (2) for the resolution of disputes concerning the domain name. The current Nominet terms and conditions can be found at: www.nominet.org.uk/registrants/aboutdomainnames/legal/terms/

  4. When you submit a request for a domain name registration with Minds + Machines, You will be entering into two contracts - one contract with Minds + Machines and one contract with Nominet.

  5. Minds + Machines will act as agents on your behalf by submitting your application to Nominet for you, however, you will still be entering into a direct contract between you and Nominet as noted in the Nominet terms. By accepting Nominet's terms and conditions you are consenting to Nominet using your personal data for a variety of reasons. In particular, your name and address may be published as part of Nominet's Whois look-up service.

  6. Transfer of Ownership. Any transfer of ownership in and to a domain name registration shall be affected in accordance with Nominet policies and procedures.

  7. You hereby consent to any and all such disclosures and use of information provided by you in connection with the registration of a domain name (including any updates to such information), whether during or after the term of your registration of the domain name. You hereby irrevocably waive any and all claims and causes of action you may have arising from such disclosure or use of your domain name registration information by Minds + Machines.

  8. You may access your domain name registration information in our possession to review, modify or update such information, by accessing our domain manager service, or similar service, made available by us through your reseller.

  9. We will not process data about any identified or identifiable natural person that we obtain from you in a way incompatible with the purposes and other limitations which we describe in this Agreement.

  10. We will take reasonable precautions to protect the information we obtain from you from our loss, misuse, unauthorised accessor disclosure, alteration or destruction of that information.


.co Domains

In the case of a .co registration, the following terms and conditions will apply:

  1. You shall comply with the operational standards, policies, procedures, and practices for the .CO TLD as set forth in the MINTIC Agreement as updated from time to time by the Registry in a non-arbitrary and non-discriminatory manner including, without limitation, adopted ICANN policies. You further hereby acknowledge and agree that (i) the registration and exclusive and perpetual right of use and enjoyment for any registered name may be cancelled if the Registry determines that you have provided information that is incorrect, false or inaccurate either in the initial registration process or in any subsequent communications or in the event you violate any of the terms of this Agreement; (ii) you will follow and be bound by all Registry policies (including, without limitation, the Administrator Privacy Policy), as the same may be updated, modified or replaced from time to time, and to subject yourself to any dispute resolution process for the resolution of disputes regarding registered names that may be adopted by Registry, as the same may be updated, modified or replaced from time to time including, but not limited to, any expedited processes for suspension of a domain name due to claims sought by intellectual property rights holders; (iii) your domain name may be suspended, terminated, canceled or transferred in the interest of safeguarding compliance with Registry's security or registration policies or as a result of a dispute resolution; (iv) all official contact, correspondence and/or other information sent from or on behalf of Registry or any other relevant official will be transmitted to the administrative contact information that appears in the Registry Database and that the designated administrative contact is authorized to receive all such communication and information; (v) you assume all responsibility and liability arising out of any assignment by you of the registered name including, without limitation, with respect to any users, clients, customers, licensees or other persons who may be using any sub-domain name of the registered name or any website associated with the registered name; (vi) neither acceptance of your registration request nor the actual registration of any registered eomain shall be deemed an indication that Registry or the Colombian Government has made any determination regarding the legality of the registration, the extent to which your registration and exclusive and perpetual right of use and enjoyment of the registered name may violate any applicable laws, rules, regulations, policies, procedures, ordinances or decrees or infringe on the rights of any other person, and that neither Registry nor the Colombian Government shall have any liability or responsibility arising therefrom; and (vii) shall be bound by the terms and conditions of the initial launch and general operation of the .CO TLD, including without limitation the sunrise and landrush periods, and the corresponding dispute resolution policies, and that administrator shall have no liability of any kind for any loss or liability resulting from (a) the ability or inability of you to obtain a registered name during these periods, or (b) the results of any dispute procedures.

  2. Dispute Resolution.  You acknowledge having read and understood and agree to be bound by the terms and conditions of the Uniform Domain Name Dispute Resolution Policy, available at:www.icann.org/dndr/udrp/policy.htm which is hereby incorporated and made an integral part of this Agreement.

  3. You agree to (within thirty days of demand) indemnify, defend and hold harmless the .CO Registry and us, and our respective affiliates and subsidiaries, as well as each of our respective owners, directors, managers, officers, employees, contractors, service providers and agents from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses, arising out of or relating in any way to your domain name registration including, without limitation, the use, registration, extension, renewal, deletion, and/or transfer thereof and/or the violation of any applicable terms or conditions governing the registration. You shall not enter into any settlement or compromise of any such indemnifiable claim without our prior written consent, which consent shall not be unreasonably withheld. This indemnification obligation shall survive the termination or expiration of this Agreement for any reason.

  4. The adjudication of all disputes, claims or controversies regarding the registration, ownership, use, transfer, assignment, loss, cancellation, or suspension of any registered name or otherwise relating to the .CO domain name between you and the Registry shall be governed exclusively by the laws of Colombia and that any such disputes, claims or controversies shall be brought and heard exclusively in the courts located in Bogotá, Colombia.


.me Domains

In the case of a .me registration, the following terms and conditions will apply:

  1. You agree to comply with all the operational standards, policies, procedures and practices for the .Me Registry as established from time to time in a non-arbitrary manner by the .Me Registry. You acknowledge that these are applicable to all registrars and domain name registrants. Any changes to the Registry Policies by the .Me Registry that are consistent with the Registry Agreement shall be effective upon thirty (30) days' notice by the .Me Registry to us.

  2. Domain Name Disputes. You acknowledge having read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement:

    1. The Uniform Domain Name Dispute Resolution Policy ("Dispute Policy), available at:www.icann.org/dndr/udrp/policy.htm

    2. ICANN's Charter Eligibility Dispute Resolution Policy ("CEDRP") available at www.icann.org/en/udrp/cedrp-policy.html.

  3. You agree to submit to proceedings commenced under other dispute resolution policies as set forth by the .Me Registry from time to time in the Registry Policies, including but not limited to expedited processes for suspension of a domain name by claims sought by intellectual rights holders, Internet engineering and security experts or other competent claimants in the purpose of upholding the stability, security and integrity of the .Me Registry.

  4. For the adjudication of disputes concerning or arising from use of the domain name, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant's domicile, and (2) Dublin, Ireland.



.london Domains

Click here for .london Policies

.blue; .red; .pink; .kim Domains

Click here for .blue; .red; .pink; .kim Policies

.build and .menu Domains

Click here for .build and .menu Policies

.buzz Domains

Click here for .buzz Policies

.club Domains

Click here for .club Policies

cards; .catering; .cleaning; .community; .dating; .events; .partners; .productions; .expert; .works; .watch; .cool; .zone; .cheap; .boutique; .bargains; .agency; .viajes; .farm; .codes; .holiday; .marketing; .florist; .house; .repair; .institute; .glass; .solutions; .email; .builders; .center; .management; .academy; .systems; .computer; .company; .cab; .domains; .limo; .tattoo; .shoes; .recipes; .photos; .careers; .voyage; .tips; .enterprises; .diamonds; .construction; .solar; .international; .coffee; .education; .camp; .training; .support; .kitchen; .directory; .contractors; .technology; .today; .land; .photography; .gallery; .graphics; .estate; .equipment; .lighting; .camera; .plumbing; .bike; .guru; .clothing; .singles; .ventures; .holdings; .exposed; .foundation; .cruises; .flights; .vacations; .rentals; .villas; .futbol; .reviews; .condos; .maison; .properties; .tienda Domains

Click here for cards; .catering; .cleaning; .community; .dating; .events; .partners; .productions; .expert; .works; .watch; .cool; .zone; .cheap; .boutique; .bargains; .agency; .viajes; .farm; .codes; .holiday; .marketing; .florist; .house; .repair; .institute; .glass; .solutions; .email; .builders; .center; .management; .academy; .systems; .computer; .company; .cab; .domains; .limo; .tattoo; .shoes; .recipes; .photos; .careers; .voyage; .tips; .enterprises; .diamonds; .construction; .solar; .international; .coffee; .education; .camp; .training; .support; .kitchen; .directory; .contractors; .technology; .today; .land; .photography; .gallery; .graphics; .estate; .equipment; .lighting; .camera; .plumbing; .bike; .guru; .clothing; .singles; .ventures; .holdings; .exposed; .foundation; .cruises; .flights; .vacations; .rentals; .villas; .futbol; .reviews; .condos; .maison; .properties; .tienda Policies

.kiwi Domains

Click here for .kiwi Policies

.link; .guitars; .sexy; .photo; .pics; .gift Domains

Click here for .link; .guitars; .sexy; .photo; .pics; .gift Policies

.uno Domains

Click here for .uno Policies

.luxury Domains

Click here for .luxury Policies

.dance; .democrat; .immobilien; .ninja; .social Domains

Click here for .dance; .democrat; .immobilien; .ninja; .social Policies

.wiki Domains

Click here for .wiki Policies

.xyz Domains

Click here for .xyz Policies

.best; .casa; .cooking; .ceo; and .horse Domains

Overview

The following policies, which govern the top level domain (TLD or Registry) indicated on Schedule A, are based on policies and best practices drawn from ICANN, WIPO, and other relevant sources, and is written to be consistent with ICANN Consensus Policies.

Schedule A
Registry .best; .casa; .cooking; .ceo; and .horse Domains

Specifically, the Registry Policies include the following interrelated policies, terms, and conditions (together the "Registry Policies"):

  1. This Overview, including Definitions.

  1. The Naming Policy, which describes reserved and blocked (prohibited) domain names;

  1. The Acceptable Use Policy (AUP), which describes the types of acceptable uses for domain name registrations;

  1. The Registrant Agreement, which Registrars must present to Registrants (as a requirement of the terms of the Registry-Registrar Agreement), and which Registrants must acknowledge and agree to in order to register a domain name; the Registrant Agreement binds Registrants, at the time of initial registration, domain renewal, or domain transfer, to the Registry Policies (which also includes by reference: ICANN-mandated rights protection mechanisms such as the Uniform Rapid Suspension service ("URS"), Uniform Domain Name Dispute Resolution Policy ("UDRP"), and other ICANN Consensus Policies, as may be amended from time to time);

  1. The Privacy & Whois Policy, which describes how a Registrant's Personal Information may be used by the Registry and in some cases, third parties;

  1. The Complaint Resolution Service (CRS), which provides for the Registry, in cooperation with the Registrar, to provide a mechanism for Registrants and complainants to settle disputes concerning domain name registrations and/or uses; the CRS is a formal mediation-based dispute resolution process that provides a low-cost, efficient, neutral mechanism for fair adjudication of complaints including those from the public concerning alleged intellectual property abuses, illegal content, abusive or disruptive use of a domain name (e.g., phishing or spam) or other inappropriate conduct in the TLD; the CRS is complementary to the ICANN-mandated URS and UDRP.

  1. The Registry-Registrar Agreement (RRA), is the agreement between the Registry and each accredited Registrar authorized to sell domain names within this TLD.

The Registry policies form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety of the obligations and responsibilities with regard to any domain name registration.

Background

The Registry Polices are designed to promote transparent and non-discriminatory rules for the registration of domain names within this TLD, including fair and competitive pricing and competition at the Registrar level; protection of Registrant data and privacy; adherence by Registrants to the AUP; protection of intellectual property rights; protection of certain terms; prevention of the registration of illegal terms; prevention of violations of the law or abuse of the Domain Name System (DNS), including criminal acts; and to align use of the TLD with the applicable self-regulatory environment.

These polices provide that the TLD may, when necessary, implement Registry-level "Registration suspensions" for AUP violations. The registration and use of a domain is subject at all times to the Registry Polices, which provide the means to address crime, prohibited content, intellectual property abuses and other issues of concern.

Definitions

Abuse Point of Contact : an agent of the Registry appointed to review complaints for compliance with these Policies.

Acceptable Use Policy (or AUP) : a policy that describes the types of acceptable uses for domain name registrations.

Blocked Names : a list of domain names, appearing on a list of blocked names, which list is subject to additions and modifications from time to time, which are indefinitely unavailable for registration.

Complaint Resolution Service (or CRS) : which provides for the Registry, in cooperation with the Registrar, to provide a mechanism for Registrants and complainants to settle disputes concerning domain name registrations and/or uses; the CRS is a formal mediation-based dispute resolution process that provides a low-cost, efficient, neutral mechanism for fair adjudication of complaints including those from the public concerning alleged intellectual property abuses, illegal content, abusive or disruptive use of a domain name (e.g., phishing or spam) or other inappropriate conduct in the TLD; the CRS is complementary to the ICANN-mandated URS and UDRP.

Complainant : a party who files a complaint using the CRS.

Complaint : the complaint filed by a Complainant using the CRS.

Critical Issue Suspension (or CIS) : a modification of the DNS records temporarily disabling a domain name from resolving; it may be undertaken when specifically requested by a Complainant in a CRS complaint.

Data Escrow : the process of keeping a copy of critical data, including Whois data, with an independent third party.

Domain Name : an identification string that represents an Internet Protocol resource, usually a server computer hosting a web site. Is to the left of the dot in a URL; in "internic.net", the domain name is "internic".

Domain Name System (or DNS) : the system that helps people find their way around the Internet. Every computer on the Internet has a unique address, which is a string of numbers, called an "IP address" (IP stands for "Internet Protocol"). Because IP addresses are hard to remember, the DNS makes using the Internet easier to navigate by allowing a familiar string of letters (the domain name) to be used instead of the IP address; so instead of typing 192.0.43.9, Internet users can type www.internic.net.

Domain Lock : a status code that can be set on a domain name in order to prevent unauthorized, unwanted or accidental changes to the domain name's ownership or technical information. When set, the following actions are prohibited: (i) modification of the domain name, including transferring the domain name; (ii) deletion of the domain name; and (iii) modification of the domain name contact details. Where a Domain Lock is applied, renewal of the domain name is still possible.

EPP (Extensible Provisioning Protocol) : an industry standard for how Registrars communicate with Registries.

Escrow Agent : a third party contracted to perform data escrow services for the Registry.

ICANN (the Internet Corporation of Assigned Names and Numbers) : the organization that creates the rules for, and ensures the technical stability of, the Internet.

ICANN Consensus Policies : domain name-related policies created through ICANN's multi-stakeholder consensus-based consultation process to govern certain actions related to domain names, Whois, and other ICANN-related functions; the current list of ICANN consensus polices can be found here.

Identical Match : means that a domain name consists of the complete and identical textual elements of a Trademark Clearinghouse-validated trademark. In this regard: (a) spaces contained within a mark that are either replaced by hyphens (and vice versa, as the context allows) or omitted; (b) only certain special characters contained within a trademark are spelled out with appropriate words describing it ("@" and "&"); (c) punctuation or special characters contained within a mark that are unable to be used in a second level domain name may either be (i) omitted or (ii) replaced by spaces, hyphens or underscores and still be considered Identical matches; and (d) no plural and no "marks contained" (i.e., "brandx" in "brandxproducts") qualify for inclusion.

Identifier : a number assigned by the Registry to a Registrant to uniquely identify the Registrant for the purposes of the Registry's operations and to preserve the Registrant's privacy; an individual's name is not used as an Identifier.

IP (Internet Protocol) : the technical protocol that allows computers to find and communicate with each other on the Internet.

IP Address : a numerical address for a computer connected to the Internet.

Naming Policy : the policy that describes reserved and blocked (prohibited) domain names.

Name Server : the server that maps the domain name to an IP address.

Ombudsperson : an independent third party appointed by the Registry to identify and provide a neutral assessment of the interests of participants in the Complaint Resolution Service. In appropriate situations, may act as a mediator.

Personal Information : means information about an individual person, including any Registrant, whose identity can reasonably be ascertained from such information, but does not include indexes or aggregations of Personal Information relating to more than one person, such as logfiles, DNS Zone Files, databases or backups. This information may include the name, address, telephone number, and email address of the Registrant. This may include the home address and personal email of the Registrant, if the Registrant uses those as their primary contact information for the domain name.

Primary Purpose : the reasons for the Registry's collection of Personal Information, which is the storage and maintenance of such information in the Whois database (a copy of which ICANN requires is provided to the Escrow Agent) as required by ICANN, which is searchable and publicly available.

Privacy & Whois Policy : a policy document that describes how a Registrant's Personal Information may be used by the Registry and in some cases, third parties.

Prohibited Use : a use of the domain name that is illegal or expressly prohibited by the Policies, especially the Acceptable Use Policy.

Registrant : a person, whether an individual or business entity, in whose name a domain name is registered.

Registrant Agreement : the document which Registrars must present to Registrants (as a requirement of the terms of the Registry-Registrar Agreement), and which Registrants must acknowledge and agree to in order to register a domain name; the Registrant Agreement binds Registrants, at the time of initial registration, domain renewal, or domain transfer, to the Registry Policies (which also includes by reference, ICANN-mandated rights protection mechanisms such as the Uniform Rapid Suspension service ("URS"), Uniform Domain Name Dispute Resolution Policy ("UDRP"), and other ICANN Consensus Policies);

Registrar : an entity, accredited by ICANN and under contract with the Registry, through which a business entity or individual may register a domain name.

Registrar Registration Fee : payment by the Registrar to the Registry for registration of a domain name.

Registration Fee : payment by the Registrant to the Registrar for registration of a domain name.

Registry : a database of all domain names and the associated registrant information in the top level domain; the entity that operates the TLD Registry database.

Registry Policies : the policy framework governing domain name registrations in the TLD, which includes the Naming Policy, Acceptable Use Policy, Registrant Agreement, Privacy & Whois Policy, Complaint Resolution Service, Registry-Registrar Agreement, ICANN consensus polices, and applicable laws, as amended from time to time.

Registry Related Parties : any natural or juristic person who is or is related to the Registry or the Registrar, including the officers, directors, shareholders, owners, managers, employees, agents, representatives, contractors, affiliates, successors, assigns, and attorneys of either the Registry or a Registrar.

Registry-Registrar Agreement (or RRA) : the agreement between the Registry and each ICANN-accredited Registrar which is authorized to sell domain names within the TLD.

Reserved Names : domain names currently unavailable for registration but which may be released in the future.

Respondent : the party against whom a CRS Complaint is filed; usually a Registrant.

Response : the reply by the Respondent in a CRS to the Complaint.

Root Servers : the authoritative name servers that serve the DNS root zone; a network of hundreds of servers in many countries around the world.

Sunrise : the exclusive period in which trademark owners may register the Identical Match of their trademark as a domain name prior to general domain name availability in the TLD.

Term : the period of registration of a domain name. The initial Term may be between one (1) and ten (10) years, but registration renewals may extend the Term.

Top Level Domain (or TLD) : anything to the right of the final dot in a domain name; e.g., ".com", ".net", ".ie".

Trademark Claims Service : the service which gives notice to a prospective domain name registrant at the time of registration that the desired domain name may infringe a trademark; also provides electronic notice to a trademark rights holder that a domain name is an Identical Match to their trademark or to a previously-adjudicated infringing string has been registered. The prospective Registrant must warrant that: (i) they have received notification that the mark is registered in the Trademark Clearinghouse; (ii) they have received and understood the notice; and (iii) to the best of their knowledge, the registration and use of the requested domain name will not infringe on the rights that are the subject of the notice. If the domain name is registered subsequent to the notice being issued and the registrant attesting to its non-infringement, the registrar (through an interface with the Clearinghouse) will notify the mark holder(s) of the registration.

Trademark Clearinghouse (TMCH) : the central storage repository of validated (authenticated) trademark rights-related data and information for dissemination with respect to trademark rights protection mechanisms and other registry-related services; more information can be found at their website.

UDRP (Uniform Domain Name Dispute Resolution Policy) : an ICANN Consensus Policy that provides for independent adjudication of trademark-related domain name disputes concerning alleged trademark abuse.

URS (Uniform Rapid Suspension) : similar to the UDRP, a complimentary rights protection mechanism that offers a lower-cost, faster path to relief for rights holders experiencing the most clear-cut cases of infringement.

Shared Registry System (SRS) : the system that allows multiple Registrars to register domain names in a Registry.

Whois : an ICANN-mandated tool that displays the Registrant, Name Server, expiration date, and contact information for a domain name. Whois information is public and searchable, and may include Personal Information, including but not limited to:

  1. Technical information on the DNS Name Servers resolving a domain name;

  2. The date the domain name was inserted into the Registry's database;

  3. The date of last modification;

  4. The date of expiration;

  5. The current status of the domain name;

  6. The Registrar's contact details;

  7. The Registrant's name;

  8. The Registrant's physical address and/or alternate address;

  9. The Registrant's email and phone numbers and/or alternate address;

  10. The Registrant's state and/or alternate address;

  11. The Registrant's country and/or alternate address.

  12. Details of nominated administrative, technical and billing contacts.

WIPO : the World Intellectual Property Organization, an international body responsible for the promotion of the protection of intellectual property throughout the world and historic partner with ICANN for UDRP proceedings.

Zone File : the file on a Root Server that contains the domain name registration information necessary to resolve the domain names to their relevant IP addresses.

This Naming Policy sets forth the rules and guidelines concerning the availability of any domain name registered in this TLD. Here are the most current version of this Naming Policy and related material, including lists of Reserved Names, Blocked Names, and names that are blocked by ICANN . Certain other reserved and blocked names are provided exclusively to accredited Registrars.

This Naming Policy is part of the Registry Policies, which form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety the obligations and responsibilities with regard to any domain name registration.

Actual or attempted registration of a domain name in contravention of this Naming Policy may result in a Registrant being forbidden from registering domain names and/or the suspension or revocation of such Registrant's right to continue to be recognized as the Registrant of the non-compliant domain name or any other domain name. Suspension or revocation may, as determined in the Registry's sole discretion, with the cooperation of the sponsoring Registrar, apply to one or more of the Registrant's domain names.

The Registry reserves the right to modify or update this Naming Policy at any time and from time to time, and any such modifications or updates shall be posted on the Registry website. Once posted, such modified or updated Naming Policy shall apply to all Registrants.

  1. Reserved Names . Reserved names may be reserved by ICANN or the Registry.

    1. Reserved Names:

      1. ICANN Reserved Names:

        1. IGO/NGO Names

        1. Country Codes

      1. Names Reserved by the Registry:

        1. Some domain names are reserved by the Registry for use in its operations. Refer to the appropriate Schedule A.

    1. In the event that a Registrant has mistakenly been allowed to register a Reserved Name, the Registry will, in its sole discretion, with the cooperation of the sponsoring Registrar, cancel or transfer such domain name. Any fees paid by the Registrar to the Registry will be refunded but the Registrant and the Registrar shall have no further recourse under the Registry Policies or otherwise.

    1. In the event that a Registrant has fraudulently obtained the registration of a Reserved Name, the Registry reserves the right to cancel or transfer such domain name registration as provided for in, and take such further action as authorized by, the Registry Policies.

    1. Registrants are cautioned not to register a domain name which might be considered confusingly similar to a reserved name.

  2. Blocked Names . The Registry reserves the right, in its sole discretion, to block certain names and terms from registration. They Registry may also block certain Domain Names in accordance with applicable law or ICANN Consensus Policies. Please refer to Schedule A for additional information regarding Blocked Names in the TLD.

    1. In the event the Registry has mistakenly allowed the registration of a Blocked Name, the Registry may, after refunding fees to the Registrar, transfer the name back to the blocked list.

  1. Infringing Domain Names . Registrants are not allowed to register domain names which include terms that infringe upon intellectual property or other rights. More extensive discussions of infringement and the rights and responsibilities of both the rights holder and the alleged infringer can be found at ICANN's discussion of the UDRP, URS, and the TMCH claims service.

    1. Terms that may infringe upon the rights of others include, but are not limited to:

      1. company names, brand names, or product names;

      1. sport team and association names;

      1. terms that may mislead the public as to a connection with or the source of goods or services, or the true identity of a person.

    1. Registration or use of a domain name may be infringing if:

      1. the domain name is identical or confusingly similar to a personal name, company, business, or other legal or trade name, or to a trade or service mark in which a third party has uncontested rights, including without limitation in circumstances which:

        1. the registration or use is likely to deceive or confuse others in relation to the source of goods or services provided under or in relation to, or in respect of similar goods or closely-related services of a registered trademark; or

        1. the registration or use deceives or confuses others in relation to the source of goods or services in respect of which an unregistered trademark or service mark has become a distinctive identifier of the goods or services of a third party complainant and in which the third party complainant has established a legal right; or

        1. the registration or use trades on or passes off a domain name or a website or other content or services access through a resolution of a domain name as being the same as or endorsed by, authorised by, associated with, or affiliated with the established business, name, or reputation of another; or

        1. the registration or use constitutes intentionally misleading or deceptive conduct in breach of the Registry Policies, applicable laws, or ICANN Consensus Policies; or

        1. the domain name has been registered or used in bad faith, which includes, without limitation, the following:

          1. the Registrant has registered or used the domain name primarily for the purpose of unlawfully disrupting the business or activities of another person or entity; or

          1. by registering or using the domain name, the Registrant has intentionally created a likelihood of confusion with respect to the third party complainant's intellectual property rights or rights of publicity and as to the source, sponsorship, affiliation, or endorsement of website(s), email, or other online locations or services of a product or service available on or through resolution of the domain name.

          1. The Registry does not reserve or block domain name registrations for terms, or confusingly similar terms, which might infringe upon intellectual property or other rights. It is the responsibility of the Registrant to determine, prior to registering a domain name, whether or not a term might infringe the intellectual property or other rights of an entity or individual. The Registrant is solely liable in the event that the Registrants' use of a domain name constitutes an infringement or other violation of a third party's intellectual property or other rights.

          1. In the event that any party disputes a Registrant's legal right to register and/or use a domain name that allegedly infringes the rights of another or that allegedly infringing material is displayed on a website which is resolved via the domain name, the Registrant shall act in accordance with and agrees to be bound by ICANN's policies, including the UDRP and URS, and by the Registry CRS, as applicable.

          1. In the event that a Registrant has registered a domain name that infringes the rights of another, the Registry reserves the right, in cooperation with the sponsoring Registrar, to cancel or transfer such domain name registration as provided for in, and take such further action against Registrant as authorized by, these Registry Policies.

  1. Other Naming Policies.

  1. Prospective Registrants are not permitted to submit an application for a domain name if they have previously submitted an application for registration for the same domain name where:

    1. they are relying on the same eligibility criteria for each domain name applications; and

    1. the character string has previously been rejected by the Registry;

  1. Registrants who repeatedly try to register Reserved Names, Blocked Names, or domain names that infringe the rights of others may be banned from further registration of domain names and may have any domain names registered to them revoked or cancelled, as provided for in the Registry Policies.

Introduction

This Acceptable Use Policy (AUP) sets forth the terms and conditions for the use by a Registrant of any domain name registered in the top-level domain (TLD).

This Acceptable Use Policy (AUP) is part of the Registry Policies, which form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety the obligations and responsibilities with regard to any domain name registration.

The current version of the AUP will made available on the Registry website. It applies to any domain name registered in the TLD, no matter when or how registered, renewed, or transferred. Where a Registrant licenses or leases the domain name or any sub-domain names obtained under these Registry Policies, the Registry and the sponsoring Registrar shall hold the Registrant solely liable for activity in the domain name and in any sub-domain, if applicable.

The Registry supports the free flow of information and ideas over the Internet. The Registry does not and cannot exercise editorial control over the content of any message or web site made accessible by domain name resolution services in the TLD.

The Registry, with the cooperation of the sponsoring Registrar, may suspend, revoke, transfer, or modify the information or services provided in relation to any domain name (for example, through modification of a Registry Zone File) to address alleged violations of this AUP (described further below). The Registry shall have the authority to determine, in its sole discretion, whether use of a domain name is a prima facie violation of this AUP . The Registry or affected third parties may also utilize ICANN-sanctioned procedures, such as the Uniform Domain Name Dispute Resolution Policy (UDRP) or the Uniform Rapid Suspension (URS) system and/or applicable courts including those in the jurisdiction and venue specified in the Registrant Agreement.

Registrants are obliged and required to ensure that their use of a domain name is at all times lawful and in accordance with the requirements of the Registry Polices and applicable laws and regulations, including those of the Registrant's country of residence and ICANN Consensus Policies, including but not limited to those that relate to privacy, data collection, consumer protection (including in relation to misleading and deceptive conduct), fair lending, debt collection, organic farming, disclosure of data, and financial disclosures. Registrants who collect and maintain sensitive health and financial data must implement reasonable and appropriate security measures commensurate with the offering of those services, as defined by applicable law. Where applicable, Registrants represent that they possesses any necessary authorisations, charters, licenses and/or other related credentials for participation in the sector associated with the TLD; material changes to the validity of such credentials must be reported to the Registry.

The Registry reserves the right to modify or amend this AUP at any time and from time to time and any such updates shall be posted on the Registry's website from time to time. The Registry will notify Registrars in the event of updates. The AUP as posted on the Registry's website is the agreement in affect at any time.

Prohibited Use

A Prohibited Use of a domain name is a use which is either illegal or expressly prohibited by provisions of this AUP and/or Registry Policies. A non-exhaustive list of such restrictions pertaining to registration or use of a domain name (in relation to various purposes and activities) is further described below in this AUP.

Compliance with the Registry's AUP

The registration and use of a domain name in the TLD must be for lawful purposes. The creation, transmission, distribution, storage of, or automatic forwarding to or framing of any material in violation of applicable laws, regulations, or this AUP is prohibited. This may include, but is not limited to, the following:

  1. Communication, publication, or distribution of material (including through forwarding or framing) that infringes the intellectual property rights and/or right of publicity of another person or entity. Intellectual property rights include, but are not limited to copyrights, design rights, patents, patent applications, trademarks, rights of personality, and trade secret information. Rights of publicity include, but are not limited to, the right to keep one's image and likeness from being commercially exploited without permission or contractual compensation, the right to be left alone, and the right to be forgotten.

  1. Cyber bullying or other harassment.

  1. Registration or use of a domain name which, in the sole discretion of the Registry violates the Naming Policy.

  1. Registration or use of a domain name which is part of a pattern of registration or use where the Registrant has registered or used domain names which violate the Naming Policy;

  1. Failure of the Registrant to transfer the domain name to a third party if, as evidenced in writing, Registrant acted as an agent of the third party when registering for the domain name.

  1. Use of content or methods which, in the sole discretion of the Registry:

    1. are capable of disruption of systems in use by other Internet users or service providers (e.g., viruses or malware);

    1. seek or apparently seek authentication or login details used by operators of other Internet sites (e.g., phishing); or

    1. may mislead or deceive visitors to the site that the site has an affiliation with the operator of another Internet site or business (e.g., phishing).

  1. Use of the domain name to publish or distribute, either directly or through forwarding or framing, images or materials that are prohibited by or constitute an offense under applicable laws, including the law of the Registrant's country of residence.

  1. Use of the domain name to publish or distribute material that includes, by way of example and without limitation, real or manipulated images depicting the sexual exploitation of children, bestiality, and material containing threats or detailed instructions regarding how to commit a crime.

  1. Use of the domain name to publish or distribute defamatory material or material that constitutes racial vilification or "hate speech."

  1. Use of the domain name to publish or distribute material that constitutes an illegal threat or encourages conduct that may constitute a criminal act.

  1. Use of the domain name to publish or distribute material that is in contempt an order of a court or other authoritative government actor within the jurisdiction of the country of residence of the Registrant, Registrar, or Registry.

1. Electronic Mail

The Registry expressly prohibits Registrants from engaging in the following activities:

  1. Communicating, transmitting, or sending unsolicited bulk email messages or other electronic communications ("junk mail" or "spam") of any kind including, but not limited to, unsolicited commercial advertising and informational announcements as prohibited by applicable law.

  1. Communicating, transmitting, or sending any material by email or otherwise that harasses another person or that threatens or encourages bodily harm or destruction of property.

  1. Communicating, transmitting, sending, creating, or forwarding fraudulent offers.

  1. Adding, removing, modifying, or forging any network header information with the effect of misleading or deceiving another person or attempting to impersonate another person by using forged headers or other forged identifying information (i.e., spoofing).

2. Disruption of the Registry Network

A Registrant may not use a domain name for the purpose of:

  1. Restricting or inhibiting any person in their use or enjoyment of the Registry's network or a domain name or any service or product of the Registry.

  1. Actually or purportedly reselling the Registry's services or products without the prior written consent of the Registry.

  1. Communicating, transmitting, or sending very large or numerous pieces of email or illegitimate service requests (i.e., a DDoS attack).

  1. Providing false or misleading information to the Registry.

  1. Facilitating or aiding the transmission of confidential information, private, personal or stolen data including, but not limited to, credit card information (without the owner's or cardholder's express written consent).

3. Network Integrity and Security

  1. Registrants are prohibited from circumventing or attempting to circumvent the security of any host, network, or accounts (i.e., cracking or hacking) on, related to, or accessed through the Registry's network. This includes, but is not limited to:

    1. accessing data not intended for the Registrant;

    1. logging into a server or account which the Registrant is not expressly authorised to access;

    1. using, attempting to use, or attempting to ascertain a username or password without the express written consent of the operator of the service in relation to which the username or password is intended to function;

    1. probing the security of other networks; and/or

    1. executing any form of network monitoring which is likely to intercept data, of any nature, not intended for the Registrant.

  1. Registrants are prohibited from effecting any network security breach or disruption of any Internet communications including, but not limited to:

    1. accessing data of which the Registrant is not an intended recipient; and/or

    1. logging onto a server or account which the Registrant is not expressly authorised to access.

    For the purposes of this section, "disruption" includes, but is not limited to:

    • + port scans, TCP/UDP floods, packet spoofing;

    • + forged routing information;

    • + deliberate attempts to overload or disrupt a service or host; and/or,

    • + using the Registry's network in connection with the use of any program, script, command, or sending messages with the intention or likelihood of interfering with another user's terminal session by any means, locally or by the Internet.

  1. Registrants who compromise or disrupt the Registry's network systems or security may incur criminal or civil liability. The Registry will investigate any such incidents and will notify and cooperate with law enforcement and other appropriate governmental actors if an alleged crime or other alleged wrongdoing in violation of this AUP is suspected to have taken place.

4. Non-Exclusive, Non-Exhaustive

This AUP is intended to provide guidance as to acceptable use of the Registry's network and domain names. However, the AUP is neither exhaustive nor exclusive.

5. Enforcement

The Registry may, in its sole discretion, with the cooperation of the sponsoring Registrar, suspend, transfer, or terminate a Registrant's service, including a domain name registration, for violation of any of the terms and conditions of the AUP on receipt of a complaint if the Registry, in its sole discretion, believes:

  1. a violation of the AUP has or may have occurred; and/or

  1. suspension and/or termination may be in the public interest.

Except in extreme situations, the Registry may work with Registrars to effect the appropriate action.

6. DISCLAIMER AND LIMITATION OF LIABILITY

THE REGISTRANT ACKNOWLEDGES AND AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND THE REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, OR OTHERWISE RELATING TO THE USE, SUSPENSION, TERMINATION OR THE INABILITY TO USE THE DOMAIN NAME OR IN ANY OTHER WAY RELATED TO THE DOMAIN NAME, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING IN THE CASE OF NEGLIGENCE BY THE REGISTRY AND/OR REGISTRY RELATED PARTIES), OR OTHERWISE. THE REGISTRY'S LIABILITY FOR ANY BREACH OF A CONDITION OR WARRANTY IMPLIED BY ANY OF THE REGISTRY POLICIES, INCLUDING THE NAMING POLICY, ACCEPTABLE USE POLICY, REGISTRANT AGREEMENT, PRIVACY & WHOIS POLICY, COMPLAINT RESOLUTION SERVICE, AND/OR THE REGISTRY-REGISTRAR AGREEMENT SHALL BE LIMITED TO THE MAXIMUM EXTENT POSSIBLE TO ONE OF THE FOLLOWING (AS THE REGISTRY MAY DETERMINE IN ITS SOLE DISCRETION:

    1. SUPPLYING THE DOMAIN NAME AGAIN; OR

    1. PAYING THE REASONABLE COST INCURRED OF HAVING THE SERVICES SUPPLIED AGAIN.

ADDITIONALLY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND THE REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES THAT THE REGISTRANT MAY INCUR AS A RESULT OF UNAUTHORIZED USE OF THE DOMAIN ARISING FROM "HACKING," DENIAL OF SERVICE ATTACK, VIRUS, WORM, OR OTHERWISE, OR FOR LACK OF FITNESS FOR A PARTICULAR PURPOSE OF THE DOMAIN NAME OR SERVICES RELATED TO THE DOMAIN NAME.

IN THE EVENT THAT THE REGISTRY OR A REGISTRY RELATED PARTY TAKES ACTION WITH RESPECT TO A REGISTRY DOMAIN NAME PURSUANT TO THE REGISTRY POLICIES, WHICH ACTION IS REVERSED, MODIFIED, OR ACKNOWLEDGED TO HAVE BEEN INCORRECT BY THE REGISTRY AND/OR A REGISTRY RELATED PARTY, BY OR THROUGH THE REGISTRY COMPLAINT RESOLUTION SERVICE, OR BY A COURT, THEN REGISTRANT AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND/OR REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES THAT THE REGISTRANT MAY SUFFER THEREBY, EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES HAVE BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES, AND EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES MAY FORESEE SUCH POSSIBLE DAMAGES. THE REGISTRANT'S SOLE REMEDY UNDER SUCH CIRCUMSTANCES SHALL BE THE RESUPPLY OF THE DOMAIN NAME OR, AT THE SOLE DISCRETION OF THE REGISTRY, A REFUND OF THE REGISTRATION FEE, RENEWAL FEE (IF THE CIRCUMSTANCE OCCURRED DURING A RENEWAL TERM) OR REDEMPTION FEE, WHICH REMEDY THE REGISTRANT AGREES CONSTITUTES THE ONLY POSSIBLE DIRECT DAMAGES FLOWING FROM THIS AGREEMENT.

IN ADDITION, THE REGISTRY AND/OR REGISTRY RELATED PARTIES ARE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOT LIABLE FOR ANY DAMAGES THAT THE REGISTRANT MAY SUFFER BECAUSE OF SERVICE OR SYSTEM FAILURE, INCLUDING DOMAIN NAME SYSTEM FAILURE, ROOT SERVER FAILURE, TELECOMMUNICATION FAILURE, INTERNET PROTOCOL ADDRESS FAILURE, ACCESS DELAYS OR INTERRUPTIONS, DATA NON-DELIVERY OR MIS-DELIVERY, ACTS OF GOD, UNAUTHORISED USE OF PASSWORDS, ERRORS, OMISSIONS OR MIS-STATEMENTS IN ANY INFORMATION OR OTHER SERVICES PROVIDED UNDER THIS AGREEMENT, DELAYS OR INTERRUPTIONS IN DEVELOPMENT OF WEB SITES, RE-DELEGATION OF THE REGISTRY TOP-LEVEL DOMAIN NAME, OR BREACH OF SECURITY, EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES HAVE BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES, AND EVEN IF THE REGISTRY OR REGISTRY RELATED PARTIES MAY FORESEE SUCH POSSIBLE DAMAGES. THE REGISTRANT'S SOLE REMEDY FOR THE REGISTRY OR REGISTRY RELATED PARTIES' BREACH OF THIS AGREEMENT OR NEGLIGENCE OF ANY TIME SHALL BE, AT THE SOLE DISCRETION OF THE REGISTRY OR THE REGISTRY RELATED PARTIES, THE RESUPPLY OF THE DOMAIN NAME OR A REFUND OF THE REGISTRATION FEE, REDEMPTION FEE OR RENEWAL FEE (IF THE BREACH OCCURS DURING A RENEWAL TERM), WHICH REMEDY THE REGISTRANT AGREES CONSTITUTES THE ONLY POSSIBLE DIRECT DAMAGES FLOWING FROM THIS AGREEMENT. THE REGISTRANT'S SOLE REMEDY FOR AN ACTION NOT FLOWING FROM THIS AGREEMENT (IN TORT OR OTHERWISE) SHALL BE LIMITED TO THE AMOUNT OF MONEY PAID TO THE REGISTRY OR REGISTRY RELATED PARTIES BY THE REGISTRANT.

7. Modification of Network Data

The Registry is committed to an open Internet and to freedom of expression. However, in the course of its duties to comply with ICANN consensus policies, UDRP, URS, or CRS decisions, court or other governmental orders, or other duly-qualified law enforcement requests, or to protect the integrity and functioning of its networks, the Registry, in its sole discretion, reserves the right to:

  1. remove or alter content, Zone File data and/or other material from its servers that violates the provisions or requirements of this AUP;

  1. re-delegate, redirect or otherwise divert traffic intended for any service;

  1. notify operators of Internet security monitoring services, virus scanning services and/or law enforcement authorities of any breach or apparent breach of this AUP or other Registry Policies; and/or

  1. terminate access to the Registry's network by any person or entity that the Registry determines has violated the provisions or requirements of this AUP.

Note: while Registrars may require Registrants to agree to certain Registrar-specific Terms & Conditions, subject to applicable law, the substance of the terms of this Registrant Agreement as set out below must be fully incorporated in any agreement entered into by and between a Registrar and Registrant for the registration and/or renewal of a domain name in this TLD. Registrars may only amend the terms and conditions set forth herein to the extent necessary to comply with local laws and other applicable conditions affecting this Agreement.

This Registrant Agreement (the "Agreement") is entered into by and between the domain name Registrant ("Registrant") and ____________________ (the "Registrar") relating to domain name services including, but not limited to, the registration, renewal, transfer, or deletion of a domain name in the top-level domain ("TLD") Registry ("the Registry") listed on Schedule A.

This Registrant Agreement is part of the Registry Policies, which form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety the obligations and responsibilities with regard to any domain name registration.

Terms and Conditions

  1. By applying to register or renew a domain name in this Registry (hereinafter referred to as an "Application") or by registering one or more domain name(s), the Registrant hereby acknowledges that they have read and agree to be bound by all terms and conditions of this Agreement, as well as the other documents in the Registry Policies.

    The most recent Registry Policies apply to any and all domain name applications, domain names, and domain name registrations in this Registry and explain the terms, conditions, rights, and obligations between the Registry, the Registrar, and the Registrant. Those parts of the Registry Policies that are not part of the text of this Agreement are incorporated into this Agreement by this reference.

    The Registry may, in its sole discretion, modify the Registry Policies at any time and from time to time. The Registry shall post the current version of the Registry Policies on the Registry's website. The Registry may inform Registrars of changes to the Registry Policies via email, and the Registrar may in turn notify the Registrant of any changes thereto; the Registrant agrees that such email shall not be considered spam; however, neither the Registry nor the Registrar shall not be obligated to provide such notice via email or otherwise.

    The Registrant's continued registration and/or use of a domain name following the date the most current version of the Registry Policies is posted to the Registry's webpage, which shall be the effective date, constitutes the Registrant's acceptance of such revised Registry Policies. In the event that the Registrant does not wish to be bound by the revised Registry Policies, the Registrant's sole remedy is to cancel the registration of any domain name covered by the Registry Policies, by following the appropriate Registry and/or Registrar Policies regarding such cancellation.

  1. Registration Fee . The Registrant shall pay to the ICANN-accredited Registrar the appropriate registration fee ("Registration Fee") applicable at the time the Registrant submits its Application to such accredited Registrar. Payment of the Registration Fee shall be made in accordance with the requirements of the accredited Registrar, and the Registry Policies are effective at the time of submission of such application or at the time of payment, whichever is earlier. All Registration Fees paid pursuant to this Agreement are non-refundable except as provided for herein. It is the responsibility of the accredited Registrar to pay a separate registration fee to the Registry in connection with such domain name application, and the Registry is not bound to accept any application until such separate Registrar Registration Fee is paid. The Registry will not refund any Registration Fee or other fee to the Registrant in the event of non-performance by any such Registrar; the Registry disclaims any and all liability for any losses incurred as a result of any Registrar non-performance including where a third party may obtain registration of a domain name for which an Application has been submitted.

  1. Term and Renewal Term . The Registrant's exclusive registration of the domain name shall continue for the term specified in the accepted application (the "Term"), subject to the Registry's and/or Registrar's right to suspend or terminate the domain name pursuant to this Agreement and the Registry Policies, which are incorporated herein by reference. Domain name Registrations may be made for an annual term of between one (1) and ten (10) years.

  1. Registrant Information . The Registrant shall ensure that the information submitted by or on behalf of the Registrant to the Registrar in connection with registration of the domain name or otherwise ("Registrant Information"), will, throughout the Term, comply with the Registry Policies as may be in effect from time to time and will remain true, current, complete, accurate, and reliable. The Registrant shall maintain, update, and keep the Registrant Information true, current, complete, accurate, and reliable by immediately making such changes in their account at the Sponsoring Registrar. The Registry reserves and may exercise the right to suspend and/or terminate the Registrant's registration of the domain name if: (i) information provided by the Registrant to the Registrar and/or Registry appears, in the Registry's sole discretion, to be false, inaccurate, incomplete, unreliable, or misleading in any respect; or (ii) the Registrant fails to maintain, update, and/or keep the Registrant Information true, current, complete, accurate, and reliable. In such a circumstance, the Registry may, in its sole discretion, with the cooperation of the sponsoring Registrar, suspend the Registrant's domain name(s) upon the Registry's receipt of knowledge that such information is deficient. The Registrant acknowledges that a breach of this Section will constitute a material breach of this Agreement, which will entitle the Registry to terminate this Agreement, resulting in suspension and/or deletion of the domain name, immediately upon such breach without any refund of the Registration Fee and without any obligation of notice to the Registrant.

    1. The Registrant acknowledges and agrees that all personal information about the Registrant which is supplied to the Registry and/or an accredited Registrar may be publicly available to third parties via a public "Whois" service, as required by ICANN and as allowed by applicable laws.

    1. Registrants must provide all contact information as required by the ICANN-accredited Registrar. Providing true, current, complete, and accurate contact information is an absolute condition of registration of a domain name within this TLD. If any Registrant Information provided during registration or subsequent modification to that information is false, inaccurate, or misleading or conceals or omits pertinent information, the Registry may terminate, suspend, place on hold, or cancel the domain name registration of any Registrant without notification and without refund to the Registrant.

    1. The Registrant is responsible for responding in a timely fashion to communications from a Registrar or the Registry regarding any domain name registered by or on behalf of the Registrant.

    1. The Registry retains the irrevocable right, but expressly disclaims any obligation, in its sole discretion, to monitor and/or scan any content published or sent under a domain name registered in the Registry, including where such content involves an intrusion or causes modification of Registry or other data, providing such scanning is for the purpose of identifying Internet security vulnerabilities or the presence of malicious software or content capable of causing harm or disruption to the systems of other Internet users or the Registry, or content which is illegal. The Registry may delegate this right to its agents, representatives, successors, and assigns or choose not to exercise the right.

  1. Registrant's Agents . The Registrant understands, acknowledges, and agrees that by using the domain name, the Registrant accepts the terms and conditions of and is bound by this Agreement (including the Registry Policies incorporated into this Agreement), even if an agent (such as an Internet service provider, domain name retailer, domain name reseller, or employee) entered into this Agreement on the Registrant's behalf, and even if the Registrant has not itself read this Agreement and/or the Registry Policies. Further, the Registrant understands, acknowledges and agrees that it is responsible for all information submitted by its agent. The Registry may, but will not be bound to, cancel this Agreement due to any errors or omissions by the Registrant's agent in the registration process or thereafter (e.g., if such agent provides incorrect Registrant Information), as the agent's apparent authority will be deemed actual authority and will suffice to bind the Registrant. By acting on the Registrant's behalf, such agent represents and warrants to the Registry that the agent is authorised to bind the Registrant hereto and that it has fully and thoroughly advised the Registrant of the terms and conditions of this Agreement (including the Registry Policies incorporated into this Agreement).

  1. Scope of Registration . On payment of the Registration Fee to the Registrar and after payment by the Registrar to the Registry of the separate Registrar registration fee, and after acceptance of the application, the Registrant will be entitled to a limited license for the exclusive use of the applied-for domain name which, in the event of sale, assignment, sublicense, or otherwise, the registration and use of the domain name shall at all times be subject to continuing compliance with the terms of this Agreement and the Registry Policies, for the duration of the Term. However, the Registrant may not sublicense, use, display, exploit, or register a domain name in any manner which, in the sole discretion of the Registry or its delegee, may constitute illegal activity or cause or permit any contravention or violation of the Registry Policies, whether or not in connection with the registered domain name. In the event of any assignment, sub-license or similar transaction, the Registrant remains responsible for complying with all terms and conditions of this Agreement, and accepts liability for any harm caused by such sub-licensor or third party's use of the domain name in contravention of this Agreement or the Registry Policies. The Registrant acknowledges that a breach of this Section by the Registrant and/or its agent, assignee, sub-licensor, or any other third party, will constitute a material breach of this Agreement, which will entitle the Registry to terminate this Agreement or take such other action as it deems necessary or desirable, without any refund of the Registration Fee, at the Registry's sole discretion. Further, in the event of such termination, the Registry or Registrar may, in such party's sole discretion, refuse registration of domain names by Registrant or discontinue services with respect to the Registrant's domain name or any other domain name which, in the sole discretion of the Registry or its delegee, it deems to be related, including but not limited to other domain names registered by the same Registrant and/or agent. In case of such refusal or discontinuation without cause ("cause" being defined as dishonouring any payment made to an accredited Registrar and/or the Registry or any violation of the Registry Policies), neither the Registry nor an accredited Registrar shall be liable for any loss, damage, or other injury whatsoever, including but not limited to economic or consequential loss and/or damages, resulting from the Registry's or the accredited Registrar's refusal to register, or decision to discontinue services for, the Registrant's domain name, including to the extent permitted by applicable law in cases of negligence.

  1. Registrant Representations and Warranties . The Registrant represents, warrants, and covenants that:

    1. the Registrant understands that registration entitles the Registrant only to a limited license for the use of the domain name(s) for the Term, subject to compliance with this Agreement, the Registry Policies and other applicable rules and laws, including those concerning trademarks and other types of intellectual property rights, as these may now exist or be revised from time to time. Registrant agrees to be bound and abide by any ICANN Consensus Policies including, but not limited to, the Uniform Domain Name Dispute Resolution Policy ("UDRP") and Uniform Rapid Suspension ("URS"), as now in effect and as may be adopted and/or amended at any time and from time to time;

    1. neither the registration of the domain name, nor the manner in which it is to be directly or indirectly used by the Registrant or otherwise, will or may infringe the legal rights or intellectual property rights of a third party;

    1. the Registrant will use or display the domain name in accordance with the laws, rules, and regulations of any applicable national, state, territorial, or international or other laws, rules, and regulations, and ICANN Consensus Policies, and will not use the domain name in any way which violates or may violate a right of the Registry or any third party;

    1. any violation of these Registry Policies may result in lock, suspension, or termination of the domain name in question or other domain names the Registrant may have registered in the TLD, in the Registry's sole discretion;

    1. the information provided by the Registrant is true, complete and accurate, and the Registrant will update said information in a timely manner if it changes;

    1. the Registrant is either: (a) an identifiable human individual over the 18 years of age or otherwise recognized as being able to enter into a legally-binding contract under applicable law; or, (b) a properly described and legally-recognized entity within its national jurisdiction, e.g., corporation, limited liability company, partnership, association, society, or proprietary limited company for which the Registrant has legally binding authority to enter into this Agreement and the Registry Policies;

    1. the Registrant will not, directly or indirectly, through registration or use of the domain name or otherwise:

      1. register a domain name for the purpose of unlawfully diverting trade from another business or website;

      1. deliberately register as a domain name misspellings of another person or entity's personal, company or brand name(s) or confusingly similar domain name(s) in order to pass-off or trade on the business, goodwill or reputation of another, or otherwise infringe upon a third party's intellectual property rights;

      1. grant or purport to grant a security interest or other encumbrance on or over the domain name unless: such security interest or other encumbrance does not exceed the rights of the Registrant in the domain name as limited by this Agreement, does not impair the Registrant's ability to fulfil the Registrant's obligations under this Agreement, and does not impose or purport to impose obligations on the Registry beyond the obligations owed by the Registry to the Registrant in the absence of such a security interest or encumbrance;

    1. the Registrant meets, and will continue to meet for the whole of the Term, any and all eligibility criteria prescribed in the Registry Policies for registering and using the domain name;

    1. the Registrant will maintain the Registrant Information provided pursuant to the requirements of this Agreement;

    1. the Registrant has not previously submitted an Application for registration of a domain name for the same character string where:

      1. the Registrant is relying on the same eligibility criteria for both domain name Applications; and

      1. the domain name application has previously been rejected;

    1. any content, material, email, or webpage, contained on any Uniform Resource Locator ("URL"), website, or webpage accessing, utilizing, or accessed by means of the domain name, complies with the Acceptable Use Policy, whether incorporated directly into, forwarded, or framed by means of the domain name or otherwise;

    1. the Registrant has not relied upon any representation or promise which does not appear in this Agreement;

    1. the Registrant's use of the domain name and of any webpage, email, or URL accessed by or utilizing the domain name will comply with the requirements of the Acceptable Use Policy.

  1. Breach and Cure . Failure of a Registrant to abide by any provision of this Agreement and all other Registry Policies will be considered a material breach. In the event of such material breach, the Registry may in its sole discretion, with the cooperation of the sponsoring Registrar, suspend, lock, modify, or transfer the domain name and/or may provide written (which may be by email) notice to the Registrant describing the material breach. In any event, where the Registry gives notice, by way of the accredited Registrar, to the Registrant, that there is a breach, the Registrant shall rectify, cure, or refute within thirty (30) days. In the event a breach is not rectified, cured, or refuted by the Registrant to Registry's sole satisfaction within the thirty (30) day period, the Registry may cancel or otherwise modify the Registrant's registration of and license to use the domain name without refund and without further notice, and pursue any and all legal remedies it may have against the Registrant. Any such breach by the Registrant shall not be waived in the event that the Registry did not act earlier in response to the specific breach, or any other breach, by Registrant. In the event of a breach which, in the sole discretion of the Registry or the sponsoring Registrar, causes or is likely to cause immediate harm to the public interest or the Registry, or which violates or is likely to violate any applicable law or regulation, then an accredited Registrar and/or the Registry may, with the cooperation of the sponsoring Registrar, modify, suspend, transfer, or terminate services to the Registrant without written notice; the modification, suspension, transfer, or termination of services constituting notice to Registrant that such a breach has occurred. See below for important limitations on the liability of the Registry and accredited Registrars with regard to acts by such parties under this Section.

    The Registry may delegate authority to:

    1. investigate any breach or potential breach of the Registry Policies; and

    1. take action to cure or sanction any breach or potential breach of the Registry Policies, including the authority to immediately suspend or transfer use of a domain name upon detection by a service provider or notification, e.g., from an Internet security agency, that the domain name may contain malicious software or otherwise violates the Acceptable Use Policy.

    In such circumstances, neither the Registry, the sponsoring Registrar, nor their respective employees, directors, officers, affiliates, representatives, delegees, shareholders, agents, successors, and/or assigns nor any external service provider or Internet security agency triggering the suspension or transfer shall be liable to the Registrant or any other person on account of any service disruption or loss, irrespective of the nature of that loss.

  1. Disputes Between Registrants . The Registrant acknowledges that the Registry cannot, and does not, screen or otherwise review any Application to verify that the Registrant has the legal right to use a particular character string as or in a domain name, or that the Registrant will not infringe the rights of a third party. In the event that any third party disputes the Registrant's legal right to use, display, exploit, or register the domain name in any fashion, including allegations that infringing material (as defined in the Acceptable Use Policy) is displayed on or forwarded, including via the use of frames, to a website which is resolved via the domain name or that the registration or use of the domain name itself infringes the third party's rights, the Registrant shall act in accordance with and agree to be bound by the ICANN-mandated URS, UDPR, applicable ICANN Consensus Policies, and the Registry's CRS. The Registrant will be solely liable in the event that the Registrant's use of the domain name constitutes an infringement or other violation of a third party's rights.

  1. Indemnity . The Registrant shall indemnify and hold harmless the Registry, Registrar, and such parties' officers, directors, shareholders, owners, managers, employees, agents, representatives, contractors, affiliates, successors, assigns, and attorneys (the "Registry Related Parties") from and against any and all claims made by third parties against the Registrant or Registry Related Parties, including, but not limited to, all loss, liability, claims, demands, damages, cost or expense, causes of action, suits, proceedings, judgments, awards, executions and liens, including lawyers or attorneys' fees, which fees shall be determined on a full indemnity basis (which lawyers or attorneys shall be hired at the sole discretion of the indemnified party), and costs (including claims without legal merit or brought in bad faith), relating to or arising under this Agreement, the registration or use of domain name registration or other services, or the domain name itself, including the Registrant's use, display, exploitation, or registration of the domain name, as well as for any infringing or otherwise damaging content displayed or otherwise made available on or by means of the domain name. If an indemnified party is threatened by claims or suit of a third party, the indemnified party may seek written assurances from the Registrant concerning the Registrant's indemnification obligations but will not be required to do so in order to rely upon this indemnity. Failure to provide such written assurances in a form satisfactory to the indemnified party is a material breach of this Agreement. Failure of the Registrant to fully indemnify the indemnified party in a timely manner may result in termination, suspension, transfer, or modification of the domain name registration services and any such termination, suspension, transfer, or modification shall in no way prejudice or substitute for an indemnified party's right to seek indemnification by way of litigation or otherwise.

  1. DISCLAIMER AND LIMITATION OF LIABILITY . THE REGISTRANT ACKNOWLEDGES AND AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND THE REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, OR OTHERWISE RELATING TO THE USE, SUSPENSION, TERMINATION OR THE INABILITY TO USE THE DOMAIN NAME OR IN ANY OTHER WAY RELATED TO THE DOMAIN NAME, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING IN THE CASE OF NEGLIGENCE BY THE REGISTRY AND/OR REGISTRY RELATED PARTIES), OR OTHERWISE. THE REGISTRY'S LIABILITY FOR ANY BREACH OF A CONDITION OR WARRANTY IMPLIED BY ANY OF THE REGISTRY POLICIES, INCLUDING THE NAMING POLICY, ACCEPTABLE USE POLICY, REGISTRANT AGREEMENT, PRIVACY & WHOIS POLICY, COMPLAINT RESOLUTION SERVICE, AND/OR THE REGISTRY-REGISTRAR AGREEMENT SHALL BE LIMITED TO THE MAXIMUM EXTENT POSSIBLE TO ONE OF THE FOLLOWING (AS THE REGISTRY MAY DETERMINE IN ITS SOLE DISCRETION:

      1. SUPPLYING THE DOMAIN NAME AGAIN; OR

      1. PAYING THE REASONABLE COST INCURRED OF HAVING THE SERVICES SUPPLIED AGAIN.

    ADDITIONALLY, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND THE REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES THAT THE REGISTRANT MAY INCUR AS A RESULT OF UNAUTHORIZED USE OF THE DOMAIN ARISING FROM "HACKING," DENIAL OF SERVICE ATTACK, VIRUS, WORM, OR OTHERWISE, OR FOR LACK OF FITNESS FOR A PARTICULAR PURPOSE OF THE DOMAIN NAME OR SERVICES RELATED TO THE DOMAIN NAME.

    IN THE EVENT THAT THE REGISTRY OR A REGISTRY RELATED PARTY TAKES ACTION WITH RESPECT TO A REGISTRY DOMAIN NAME PURSUANT TO THE REGISTRY POLICIES, WHICH ACTION IS REVERSED, MODIFIED, OR ACKNOWLEDGED TO HAVE BEEN INCORRECT BY THE REGISTRY AND/OR A REGISTRY RELATED PARTY, BY OR THROUGH THE REGISTRY COMPLAINT RESOLUTION SERVICE, OR BY A COURT, THEN REGISTRANT AGREES THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE REGISTRY AND/OR REGISTRY RELATED PARTIES SHALL NOT BE LIABLE FOR ANY DAMAGES THAT THE REGISTRANT MAY SUFFER THEREBY, EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES HAVE BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES, AND EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES MAY FORESEE SUCH POSSIBLE DAMAGES. THE REGISTRANT'S SOLE REMEDY UNDER SUCH CIRCUMSTANCES SHALL BE THE RESUPPLY OF THE DOMAIN NAME OR, AT THE SOLE DISCRETION OF THE REGISTRY, A REFUND OF THE REGISTRATION FEE, RENEWAL FEE (IF THE CIRCUMSTANCE OCCURRED DURING A RENEWAL TERM) OR REDEMPTION FEE, WHICH REMEDY THE REGISTRANT AGREES CONSTITUTES THE ONLY POSSIBLE DIRECT DAMAGES FLOWING FROM THIS AGREEMENT.

    IN ADDITION, THE REGISTRY AND/OR REGISTRY RELATED PARTIES ARE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOT LIABLE FOR ANY DAMAGES THAT THE REGISTRANT MAY SUFFER BECAUSE OF SERVICE OR SYSTEM FAILURE, INCLUDING DOMAIN NAME SYSTEM FAILURE, ROOT SERVER FAILURE, TELECOMMUNICATION FAILURE, INTERNET PROTOCOL ADDRESS FAILURE, ACCESS DELAYS OR INTERRUPTIONS, DATA NON-DELIVERY OR MIS-DELIVERY, ACTS OF GOD, UNAUTHORISED USE OF PASSWORDS, ERRORS, OMISSIONS OR MIS-STATEMENTS IN ANY INFORMATION OR OTHER SERVICES PROVIDED UNDER THIS AGREEMENT, DELAYS OR INTERRUPTIONS IN DEVELOPMENT OF WEB SITES, RE-DELEGATION OF THE REGISTRY TOP-LEVEL DOMAIN NAME, OR BREACH OF SECURITY, EVEN IF THE REGISTRY AND/OR REGISTRY RELATED PARTIES HAVE BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES, AND EVEN IF THE REGISTRY OR REGISTRY RELATED PARTIES MAY FORESEE SUCH POSSIBLE DAMAGES. THE REGISTRANT'S SOLE REMEDY FOR THE REGISTRY OR REGISTRY RELATED PARTIES' BREACH OF THIS AGREEMENT OR NEGLIGENCE OF ANY TIME SHALL BE, AT THE SOLE DISCRETION OF THE REGISTRY OR THE REGISTRY RELATED PARTIES, THE RESUPPLY OF THE DOMAIN NAME OR A REFUND OF THE REGISTRATION FEE, REDEMPTION FEE OR RENEWAL FEE (IF THE BREACH OCCURS DURING A RENEWAL TERM), WHICH REMEDY THE REGISTRANT AGREES CONSTITUTES THE ONLY POSSIBLE DIRECT DAMAGES FLOWING FROM THIS AGREEMENT. THE REGISTRANT'S SOLE REMEDY FOR AN ACTION NOT FLOWING FROM THIS AGREEMENT (IN TORT OR OTHERWISE) SHALL BE LIMITED TO THE AMOUNT OF MONEY PAID TO THE REGISTRY OR REGISTRY RELATED PARTIES BY THE REGISTRANT.

  1. Notices . Notices to the Registry shall be delivered by registered or certified mail, postage prepaid, or reputable commercial courier service (e.g., DHL) in the manner of quickest delivery (i.e., overnight delivery, if possible) to:

    Registry

    Street

    Post Code

    Country

    Notices mailed by official mail shall be deemed delivered on signed receipt.

    Notices to Registrant shall be delivered by registered or certified mail, postage prepaid, or reputable receipted commercial courier service (e.g., DHL) in the manner of quickest delivery (i.e., overnight delivery, if possible) or, in the sole discretion of the Registry or its agent such as a Registry Related Party, by email or fax to the Registrant, such notice to be deemed delivered upon transmission.

  1. Governing Law/Forum Selection . For all disputes in which the Registry may be or is a party, this Registrant Agreement shall be exclusively governed by and construed in accordance with the laws of the Republic of Ireland and applicable to contracts made and wholly performed therein, without regard to conflict of laws principles. The Registrant hereby irrevocably consents to the exclusive jurisdiction of the Courts of the Republic of Ireland, for any and all claims or disputes directed against the Registry and which arise out of, purport to enforce, construe, or otherwise relate to the domain name, this Agreement, or Registry Policies. The exclusive venue for such action shall be the Courts of the Republic of Ireland. The Registrant waives any right to object to venue or jurisdiction based on inconvenient forum or for any other reason, and the Registrant waives any statutory or other right pursuant to the laws of the jurisdiction in which Registrant resides to have a case relating to this Agreement adjudicated or resolved in that jurisdiction. By way of information and not as a term binding against the Registry, disputes not involving the Registry as a party may be governed by a governing law and/or forum selection clause contained in a separate agreement, if any, between the Registrant and such other disputant (for example, disputes between an accredited Registrar and a Registrant may be governed by a separate agreement, if any, between the Registrant and the sponsoring Registrar); provided, however, that no such separate agreement may modify or waive either the Registry's or Registrant's consent to exclusive choice of law, jurisdiction, and venue in the Courts of the Republic of Ireland for disputes in which the Registry is or may be a party, as described above.

  1. Ownership of Information and Data . Subject to any limitations of the privacy laws of the Republic of Ireland and the European Union, Registrant agrees and acknowledges that the Registry and/or any Registry delegee shall own all database, compilation, collective, and similar rights, title, and interests worldwide in any domain name database(s) and all information and derivative works generated from the domain name database(s), and that such domain name database may include, without limitation, any information supplied by Registrant or by the Registry that appears or should appear in the Whois or similar information repositories, and any other information generated or obtained in connection with providing domain name registration services.

  1. Severability . If any provision of this Agreement or the Registry Policies is held invalid, unenforceable, or void, the remainder of the Agreement or the Registry Policies, as applicable, shall not be affected thereby and shall continue in full force and effect as nearly as possible to reflect the original intention of the Registrar, Registry, and Registrant in executing this Agreement.

  1. No Waiver . The failure of either party at any time to enforce any right or remedy available to it under this Agreement with respect to any breach or failure by the other party shall not be a waiver of such right or remedy with respect to any other breach or failure by the other party.

  1. Full Integration . This Agreement, as it may be modified at any time and from time to time as provided for herein, together with the Registry Policies, as they may be modified at any time and from time to time, expressly incorporated herein by reference, constitutes the entire agreement between the Registrant and Registrar for the benefit of the Registry relating to the domain name. No prior or contemporaneous written, oral, and/or electronic representation, negotiation, or agreement form a part of this Agreement, and this Agreement supersedes all prior written, oral, or electronic agreements between the Registrant and the Registry relating to the domain name. Additional agreements, if any, may be entered into between the Registrant and Registrar relating to domain name services provided by such Registrar, provided that no such additional agreement may waive, alter, or supersede any provision of this Agreement, neither may such an additional agreement impose any obligation upon the Registry without the Registry's express prior written consent. If there is any conflict between such additional agreements and this Agreement, this Agreement shall prevail.

  1. Written Agreement . This Agreement constitutes a written agreement between the Registrant and Registrar for the benefit of the Registry even though the Registrant's Application may be dispatched electronically, and even though the Registry may accept the Application electronically. A printed version of this Agreement, and of any notice given in electronic form related to this Agreement, shall be admissible in judicial or administrative proceedings to the same extent, and subject to the same restrictions, as other business contracts, documents, or records originally generated and maintained in printed form.

  1. Assignment . The parties agree that the Registry may assign, sub-assign, transfer, sell, license, or sub-license its rights and obligations under this Agreement or any portion thereof to a third party without prior written notice to the Registrant.

  1. Survival of Obligations . The parties agree that clauses 6 (Scope of Registration), 7 (Registrant Representations and Warranties), 8 (Breach and Cure), 9 (Disputes Between Registrants), 10 (Indemnity), 11 (DISCLAIMER AND LIMITATION OF LIABILITY), 12 (Notices), 13 (Governing Law/Forum Selection), 14 (Ownership of Information and Data), and 15 (Severability) shall survive the expiry or termination of this Agreement.

  1. Headings : The headings of sections contained in this Agreement are inserted solely for convenience and ease of reference only and shall not constitute any part of this agreement, or have any effect on its interpretation or construction

  1. Third Party Beneficiary . The Registry is an intended third party beneficiary of this Agreement with rights to enforce its terms. The Registrant agrees to cooperate with the Registry or Registrar in Agreement compliance-related matters.

    THIS AGREEMENT IS AND THE REGISTRY POLICIES ARE EFFECTIVE AND BINDING AS OF THE TIME OF SUBMISSION, BY THE REGISTRANT, AN APPLICATION FOR A DOMAIN NAME OR AT THE TIME OF PAYMENT,WHICEVER IS EARLIER.

1. Preamble

This Privacy & Whois Policy is part of the Registry Policies, which form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety the obligations and responsibilities with regard to any domain name registration.

2. Objectives

The objectives of this Privacy & Whois Policy are:

  1. To disclose to the Registrant, and in doing so obtain the Registrant's consent to, the fact that certain Personal Information provided by the Registrant may be dealt with in the following manner by the Registry:

      1. Personal Information shall be collected and may be used, maintained, and/or corrected from time to time in accordance with this and/or other Registry Policies or practices;

      1. Personal Information shall be collected by the Registry through the Registrar for the purpose of the storage, maintenance, disclosure, and/or use of such Personal Information. The Registry may disclose or transfer such Personal Information to any third party (in addition to ICANN and the Registry Escrow Agent), under the circumstances detailed in the "Use and Disclosure" section of this Privacy & Whois Policy;

      1. All Personal Information about the Registrant which is supplied to the Registry, or a Registrar, may be available to third parties by way of a public "Whois" service, consistent with:

        1. Privacy principals of the Registry;

        1. The Registry Policies;

        1. ICANN Consensus Policies; and/or

        1. Applicable laws, rules and regulations.

  1. To outline the Registry's procedures for the appropriate collection, holding, use, correction, disclosure, and transfer of a Registrant's Personal Information by the Registry.

    In order to provide Registry services in any TLD, the Registry is required by ICANN to collect and publish data pertaining to the identity of the Registrant of any domain name.

3. Definitions

In addition to definitions found in the Registry Policies "Policy Overview and Definitions" document, the following terms are used in this Privacy & Whois Policy as defined below.

  1. "Escrow Agent" means a third party contracted to perform data escrow services for the Registry. The data escrow agreement with the Escrow Agent ensures the transfer of all relevant DNS data and Registrant information, including Personal Information, to ICANN and an ICANN-mandated back-up registry operator ("EBERO" or Emergency Back End Registry Operator), and will ensure the safety and integrity of the Registry's TLD database. The Escrow Agent is prohibited from use or disclosure of the Registry's TLD data unless that use or disclosure is deemed essential to ensure the stability and integrity of the Registry's TLD.

  1. "Personal Information" means information about an individual person, including any Registrant, whose identity can reasonably be ascertained from such information, but does not include indexes or aggregations of Personal Information relating to more than one person, such as logfiles, DNS Zone Files, databases or backups. This information may include the name, address, telephone number, and email address of the Registrant. This may include the home address and personal email of the Registrant, if the Registrant uses those as their primary contact information for the domain name.

  1. The "Primary Purpose" of the collection of Personal Information is the storage and maintenance of such information in the Whois database (a copy of which ICANN requires is provided to the Escrow Agent) as required by ICANN, which is searchable and publicly available. No domain name can be registered without the Registry collecting such Personal Information and making it publicly available in the Whois database.

4. "Whois" Server Implications

The Registry will maintain a publicly accessible information service known as the Registry's "Whois" service, which service provides the following information pertaining to a domain name, pursuant to ICANN's Consensus Policies, which may be amended at any time and from time to time:

  1. Technical information on the DNS servers resolving a domain name;

  1. The date the domain name was inserted into the Registry's database;

  1. The date of last modification;

  1. The date of expiration;

  1. The current status of the domain name;

  1. The Registrar's contact details;

  1. The Registrant's name;

  1. The Registrant's physical address and/or alternate address;

  1. The Registrant's email and phone numbers and/or alternate address;

  1. The Registrant's state and/or alternate address;

  1. The Registrant's country and/or alternate address.

  1. Details of nominated administrative, technical and billing contacts.

It is not possible to entirely block third party access to Registrant Personal Information; it may however, be possible for Registrants to use the services of a third party to display "private" or "proxy" information in the publicly-available Whois. Even in such case however, Registrant Personal Information is normally accessible by the Registry, and merely by way of example, to certain law enforcement agencies and others as allowed under applicable law.

5. Collection

  1. The Registry collects Personal Information for one or more of its functions and/or activities including, where required:

    1. to identify and maintain contact details of domain name Registrants and their duly appointed agents;

    1. to provide access to that data to the public and persons connected with Registrants;

    1. to provide services to Registrants and maintain its database;

    1. for the provision of Whois service;

    1. to contact the Registrant, including notifications in accordance with the Registry Polices; and/or,

    1. to provide law enforcement, government agencies, and relevant Internet security organisations with information required to investigate or prevent an alleged crime.

  1. The Registry's website utilizes technology that collects user information and tracks usage (e.g., via "cookies"). The Registry's website may feature links to other third party websites but the Registry is not responsible for the content and privacy practices of any such third party websites.

6. Use and Disclosure

  1. The Registry may use or disclose Personal Information about a Registrant for a purpose other than the Primary Purpose of collection where:

    1. The Personal Information consists of the contact details of a person connected to a Registrar, Internet service provider, Internet service reseller, or persons connected thereto, such as directors, managers or other points of contact;

    1. The Registrant has consented to such use or disclosure; or

    1. The Registry believes in its sole judgment that the use or disclosure is necessary:

        1. To lessen or prevent a serious and imminent threat to an individual's life, health, or safety; or

        1. To lessen or prevent a serious threat to public health or public safety; or

        1. Because the Registry has reason to suspect that unlawful activity or a violation of the any of the Registry's Policies has been, is being, or may be engaged in, and uses or discloses the Personal Information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons (including parties affected by that violation) or authorities; or

        1. Because the use or disclosure is required or authorised by or under law, rule or regulation; or

        1. Because the Registry believes that the use or disclosure is necessary for one or more of the following, by or on behalf of an enforcement body:

                1. The prevention, detection, investigation, prosecution, or punishment of criminal offences, breaches of a law imposing a penalty or sanction, or breaches of a prescribed law;

                1. The preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal; or

        1. As ordered by a dispute resolution provider in connection with a Uniform Domain Name Dispute Resolution Policy (UDRP) or Universal Rapid Suspension (URS) proceeding, as mandated by ICANN.

        1. As decided by parties resulting from a CRS dispute.

        1. For any other legal purpose.

          1. Nothing in this Section 5 "Use and Disclosure" requires the Registry to disclose any Personal Information; the Registry is always entitled not to disclose Personal Information in the absence of a legal obligation to disclose it.

          1. The Registry may also be subject to the requirements of present, and any future, policy dealing with cross-border data flows if it transfers Personal Information to a person or entity in a foreign country situated outside of the European Economic Association (EEA).

          1. The Registry maintains and uses servers in diverse locations internationally, necessitating transfer of data, including Personal Information, between servers and data networks.

7. Data Quality

The Registry may-but is not obligated to-take steps to make sure that the Personal Information it collects, uses or discloses is accurate, complete, and up-to-date. This may include active email, SMS, or phone communication from the Registry to the Registrant that bypasses the sponsoring Registrar.

8. Data Security

The Registry shall take the steps required by ICANN and by the laws of the Republic of Ireland and the European Union to protect the Personal Information it holds from misuse and loss and from unauthorised access, modification or disclosure to the extent required by law.

9. Openness

This Privacy & Whois Policy sets out the Registry's policies concerning its management of Personal Information. The Registry shall make this document available to anyone who asks for it and on its website.

10. Access and Correction

  1. If the Registry holds Personal Information about a Registrant, it shall provide that Registrant with access to such information upon receipt of written request by the Registrant, except to the extent that the Registry believes in its sole discretion:

    1. In the case of Personal Information, providing access may pose a serious and imminent threat to the life or health of any individual; or

    1. Providing access may have an unreasonable impact upon the privacy of other individuals; or

    1. The request for access is frivolous or vexatious; or

    1. The information relates to existing or anticipated legal proceedings and the information would not be accessible by the process of discovery in those proceedings; or

    1. Providing access may be unlawful; or

    1. Denying access may be required or authorised by or under law, rule or regulation, including, but not limited to, the order of any court having appropriate jurisdiction; or

    1. Providing access may prejudice an investigation of possibly unlawful activity; or

    1. Providing access may prejudice:

      1. The prevention, detection, investigation, prosecution or punishment of criminal offences, or other breaches of law; or

      1. The preparation for, or conduct of, proceedings before any court or tribunal, or implementation of its orders; or

      1. A law enforcement body or relevant Internet security organisation performing a lawful security function requests that the Registry not provide access to the information on the basis that providing access would be likely to cause harm.

  1. The Registry shall not in any event be under any obligation to disclose DNS Zone Files, payment logs, email archives, or data backups to any party, except as required by ICANN, law, or court order.

  1. Where providing access would reveal evaluative information generated within the Registry in connection with a commercially sensitive decision-making process, the Registry may give the Registrant an explanation for the commercially sensitive decision rather than access to the information.

  1. If the Registry holds Personal Information about a Registrant and the Registrant is able to establish that the information is not accurate, complete, and up-to-date, upon notice of such fact from the Registrant, the Registry shall take reasonable steps to correct the information so that it is accurate, complete, and up-to-date as requested by the Registrant, except where the data is contained in an historical record or archive.

11. Review of Policy

The Registry reserves the right to review or revise this Privacy & Whois Policy at its sole discretion at any time and from time to time, including to maintain compliance with ICANN Consensus Policy or other applicable law or regulation; Registrants who have provided their Personal Information to the Registry are deemed to acknowledge and be bound by this Privacy & Whois Policy and any changes made to it.

The current version of the Privay & Whois Policy will made available on the Registry website. It applies to any domain name registered in the TLD, no matter when or how registered, renewed, or transferred. Where a Registrant licenses or leases the domain name or any sub-domain names obtained under these Registry Policies, the Registry and the sponsoring Registrar shall hold the Registrant solely liable for activity in the domain name and in any sub-domain, if applicable.

This Complain Resolution Service (CRS) is part of the Registry Policies, which form a cohesive framework and must be read in conjunction with one another, as well as with other applicable agreements, policies, laws, and regulations which, taken together, represent the entirety the obligations and responsibilities with regard to any domain name registration.

Ordinarily, the Registry is unable to simply suspend a domain name where another member of the public complains or takes issue with the use to which a domain name is being put and a concerned member of the public always has the right to reach out to the domain name Registrant directly to bring any concerns to their attention.

If such direct contact this is not possible or advisible (it may be a sensitive concern after all), or if after doing so, there is still a concern that the registration or use of a domain name in the TLD is illegal, abusive, infringes the rights of others, is otherwise in violation of the Registry Policies, or is allegedly otherwise in violation of the law, we provide the CRS, through which anyone may register a complaint.

The CRS provides a transparent, efficient, and cost effective way for the public, including law enforcement, regulatory bodies, and intellectual property owners to (a) submit complaints or report concerns regarding the registration or use of a domain name in the TLD, and (b) where appropriate, to seek to have such concerns addressed through confidential and non-binding mediation.

Managed through the Abuse Point of Contact and a corresponding webform, the CRS provides a procedure for reporting and, where appropriate, addressing alleged illegal or prohibited conduct effected through a domain name in the TLD; prohibited conduct includes, but is not limited to: inaccurate Registrant Whois information; that a domain name registration is being used to facilitate or promote malware, operation of botnets, phishing, piracy, trademark or copyright infringement, fraudulent or deceptive practices, counterfeiting, or activity otherwise contrary to applicable law. The CRS framework employs two levels of review: (1) immediate action to protect the public interest, or (2) the optional appointment of an independent Ombudsperson to facilitate, where possible, confidential and non-binding complaint resolution between the parties.

The CRS is not intended to replace courts or ICANN-mandatory dispute resolution systems such as the UDRP (Uniform Domain Name Dispute Resolution Procedure) or URS (Uniform Rapid Suspension system).

To submit a complaint or report a concern regarding the registration or use of a domain name in the TLD, please use the CRS Complaint form.

Complaints and reports of concern will be reviewed as follows.

Step One: Confirmation and Communication

The Abuse Point of Contact will initially review all complaints and reports of concerns regarding alleged criminal or otherwise illegal or prohibited conduct for compliance with the Registry Policies.

Upon receipt of any Complaint, the Abuse Point of Contact will "lock" the domain name and associated records until the Complaint is determined frivolous, resolved, withdrawn, or dismissed, or pursuant to a court order or reasonable request from law enforcement. A Complaint shall not exceed 1,000 words or three (3) pages, whichever is less.

Review Tier 1: immediate action to protect the public interest : In the event of a report of alleged criminal or otherwise illegal or prohibited conduct requiring immediate action to protect the public interest, the Abuse Point of Contact will initiate an "Immediate Review of Request for Suspension in the Public Interest" (see Step Two below).

Review Tier 2: optional appointment of an independent Ombudsperson : In the event of a Complaint alleging non-compliance with the Registry Policies that does not require immediate action to protect the public interest, the Abuse Point of Contact will contact the parties to explore their interest in confidential and non-binding mediation aimed at facilitating an amicable resolution between the parties (see Steps Three through Seven below).

If the Abuse Point of Contact considers that the Complaint does not address a matter covered by the Registry Policies, is deficient, or is frivolous, the filing/complaining party (Complainant) will be promptly notified of the deficiencies identified. The Complainant has five (5) business days from the receipt of notification to correct the deficiencies and return the Complaint, failing which, the Abuse Point of Contact will deem the Complaint to be withdrawn and the domain lock will be removed. This will not prevent the Complainant from submitting a different Complaint in the future.

Step Two: Immediate Review of Request for Suspension in the Public Interest

On receipt of a Complaint or report of alleged criminal or otherwise illegal or prohibited conduct requiring immediate action to protect the public interest, the Abuse Point of Contact will initiate an "Immediate Review of Request for Suspension in the Public Interest" to determine, whether or not specifically requested by the Complainant, if a Critical Issue Suspension (CIS) is warranted.

A request for a CIS may be granted in cases where there is a compelling and demonstrable threat to the stability of the Internet, critical infrastructure, or public safety. A CIS does not terminate the Registrant's rights or their domain name registration; it simply modifies the Name Server records in the zone, temporarily disabling resolution. Suspensions under the CRS, including a CIS, may be appealed to the Ombudsperson's office for resolution.

Absent compelling circumstances including, but not limited to, a court order or reasonable request from law enforcement, where the Abuse Point of Contact has activated a CIS, a suspension notice will be sent to the Registrant's administrative contact with a copy to the Registrar, usually within 48 hours.

Step Three: Formal Notification of Complaint

Any Complaint alleging non-compliance with the Registry Policies must be submitted to the Abuse Point of Contact using the webform provided on the Regsitry's website; all required fields must be complete, the Complaint must be signed electronically, and any fee required by the webform must be paid in advance of the Abuse Point of Contact attending to the complaint. The types of conduct that may be raised as the basis for a Complaint alleging non-compliance with the Acceptable Use Policy can be found on the Registry's website.

In the event that a Complaint alleging non-compliance with the Registry Policies is submitted to the Abuse Point of Contact, typically within 5 business days of receipt of the Complaint, the Abuse Point of Contact will send a "Formal Notification of Complaint" including a copy of the Complaint, by email to the Respondent using the administrative contact details provided in the Whois for the domain name as well as to any other Registrant email addresses provided by the Complainant.

Either Party may provide an additional email address by notifying the Abuse Point of Contact; the Registrant may not, however, change the Registrant information for the domain name without mutual agreement of the parties or unless a settlement is reached.

Communications must be in English and any email attachments should be in a standard format, such as Microsoft Word or PDF, and should not exceed 10mb individually or 50mb together.

Any communication between the Parties shall copy the other Party, the Abuse Point of Contact, and the Ombudsperson, if appointed.

Except as otherwise decided by the Abuse Point of Contact in its sole discretion, all communications under the CRS shall be deemed received at the date and time on which the email or communication was sent as determined by the time zone of the Abuse Point of Contact; in case of doubt, however, it shall be the responsibility of the sending party to provide proof of transmission.

Step Four: Commencement of Complaint Resolution Service Proceedings

At the same time as the notification to the Parties (by email) of the commencement of a CRS proceeding, the Abuse Point of Contact will contact the parties to explain the confidential and non-binding nature of the CRS, and to gauge their interest in Registry-facilitated mediation aimed at allowing the Parties to reach an amicable solution.

For the avoidance of doubt, even if the Parties do not decide to engage in CRS-based mediation, the Registry may, in its sole discretion (including based on reports made to the Registry by third parties), suspend, transfer, or terminate a Registrant's service, including a domain name registration, for violation of any of the requirements or provisions of the Registry Policies on receipt of a complaint if the Registry believes (a) a violation has or may have occurred; and/or (b) suspension and/or termination may be in the public interest. Also, for the avoidance of any doubt, the Respondent may submit a Response even if it decides not to participate in mediation, e.g., to provide information to the Registry as to any alleged non-compliance.

Step Five: the Response

Within fifteen (15) business days of the date of commencement of a CRS proceeding, the Respondent (i.e., the domain name Registrant) may submit a Response.

The Response must be submitted to the Abuse Point of Contact using the webform provided on the Registry's website; all required fields must be completed, and the Response must be signed electronically.

Using the Registry's webform, the Response shall:

  1. specifically dispute each alleged instance of non-compliance (the "grounds for the Complaint") raised by the Complainant that the Respondent wishes to rely upon to rebut the Complainant's assertions;

  1. indicate whether the Respondent wishes to be contacted directly or through an authorized representative-if the Respondent wishes to use an authorized representative, their contact details including email address must be provided;

  1. mention whether any legal proceedings have been commenced (even if terminated) in connection with the domain name(s) which is the subject of the Complaint; and

  1. not exceed 1,000 words or three (3) pages, whichever is less.

Once submitted, a copy of the Response will be forwarded to the Complainant and to the Respondent as soon as practicable. In the event there is no Response, the Complaint shall be deemed closed; the Parties may however submit a new Complaint in future, or a UDRP or URS or court claim.

Step Six: Reply by the Complainant

Within five (5) business days of receiving the Respondent's Response, the Complainant may submit a Reply to the Respondent's Response, which shall not exceed 1,000 words or three (3) pages, whichever is less (annexes may only be included with the permission of the Abuse Point of Contact). The Reply should be confined to answering any new points raised in the Response that could not have reasonably been foreseen when the Complaint was submitted.

Step Seven: Amicable Complaint Resolution (Ombudsperson)

If the Parties have agreed to mediation, within ten (10) business days of the receipt of the Complainant's Reply (or the expiry of the deadline to do so), the Abuse Point of Contact will arrange with the Ombudsperson's office for mediation to be conducted. Mediation will be conducted in a manner that the Ombudsperson, at their sole discretion, considers appropriate.

Mediation conducted between the Parties during mediation (including any information obtained from or in connection to negotiations) shall be strictly confidential as between the Parties and the Ombudsperson. Neither the Ombudsperson nor any Party may use or reveal details of such negotiations to any third parties (including a UDRP or URS provider) unless ordered to do so by a court of competent jurisdiction.

If the Parties reach settlement during the mediation, then the existence, nature, and terms of the settlement shall be confidential as between the Parties unless the Parties specifically agree otherwise, a court competent jurisdiction orders otherwise, or applicable laws or regulations require it.

Any settlement reached by the Parties must be in writing to be enforceable and should include instructions for the Registry (and if applicable, Registrar) concerning the disposition of domain name and timing; the Ombudsperson will provide a (non-mandatory) template for such purposes.

If the Parties did not achieve an acceptable resolution through mediation within twenty (20) business days of the appointment of an Ombudsperson, the Ombudsperson will send notice to the Parties and Abuse Point of Contact that it does not appear that the Complaint can be resolved through the CRS. In such case, the Complainant shall have the option of availing itself of the courts or other processes such as the UDRP or URS. The Registry shall unlock the domain name within fifteen (15) business days of such notice from the Ombudsperson.

Effect of Court Proceedings

If, before or during the course of proceedings under the CRS, the Ombudsperson or Abuse Point of Contact is made aware that legal proceedings have begun in or before a court or other body of competent jurisdiction, including but not limited to a URS or UDRP proceeding, and that such legal proceeding specifically relates to a domain name and conduct which is the subject of a Complaint, the CRS will be terminated.

A Party must promptly notify the Ombudsperson if it initiates or becomes aware of legal proceedings before a court or panel of competent jurisdiction, including but not limited to a URS or UDRP proceeding, relating to a domain name which is the subject of a Complaint during the course of proceedings under the CRS.

The applicable fees with respect to the referral of proceedings under the CRS to the Ombudsperson are (in Euros) €50 plus applicable taxes for Complaints involving 1-5 domain names and only one Complainant. For Complaints involving 6 or more domain names, the Ombudsperson and/or Abuse Point of Contact will set a fee in consultation with the Abuse Point of Contact. Fees are calculated on a cost-recovery basis; the Registry does not intend profit from its mediation or administration services of the Complaint Resolution Service.

Exclusion of Liability

Neither the Registry employees, directors, officers, representatives, delegees, shareholders, agents, successors, and/or assigns or those of its affiliates; nor any employee or agent of the Ombudsperson shall be liable to a Party for anything done or omitted, whether (to the extent permitted by applicable law) negligently or otherwise, in connection with any proceedings under the CRS unless the act or omission is shown to have been intentionally done in bad faith.